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Articles: Enterprise CRM
Business Problem: Inability to drive a sales force's behavior, rapidly deploy new sales plans, or effectively track and pay compensation and bonuses.
Strong companies get more out of business intelligence than weaker ones do.
The much-anticipated Microsoft Dynamics CRM 4 makes it to market in time for the close of Q4 2007, to the sounds of analyst praise.
With a new acquisition and fresh features, Cognos aims to improve its performance management platform.
New research identifies archiving and data protection as hot drivers of storage initiatives; EMC continues to lead in market share.
Acquisition of Dutch company strengthens Oracle Enterprise Manager 10g's transaction and user monitoring capabilities.
The move expands the telecommunications vendor's line of reporting and analytic software.
An interesting year ahead: new technologies to be harvested, new markets to be explored, and new ideas hovering on the brink of reality.
There are 3.5 billion online conversations every day. Is your company part of them, or a victim of them?
The on-demand vendor celebrates a new social networking feature -- and its millionth subscriber.
SAP Influencer Summit: The German giant's SAP CRM 2007 -- with a new user interface -- sneaks in under the calendar-year wire.
New feature to the company's Edge series promises to address the financial concerns of midmarket companies.
Analytics are increasingly leveraged for insight into customer behavior.
Covad achieves fat customer satisfaction with HyperQuality.
As 2007 ends, and 2008 looms ahead of us, patterns are beginning to emerge: The future of business may not be in the hands of the executives, but those of the customer instead. And yet, hasn't it always been that way?
New systems will unleash a new round of creativity in business applications.
After years of software-as-a-service rising ascendant, economic pressures may be favoring on-premise software again.
Employees gone, lawsuit still unresolved, but despite SAP and TomorrowNow's predicament, third party maintenance seems to be on the rise.
Not every step toward a best-in-class BI deployment is going to be a smooth transition.
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