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Articles: Enterprise CRM
A four-stage approach to help you deliver on your customers' requirements.
KANA Enterprise tailored for omnichannel customer experience.
Four best practices for achieving a holistic customer view.
SugarCRM CEO says buyers have changed, and so must companies.
Weds mobile frameworks and customer data to jumpstart enterprise app development.
Enterprises that align internally are the ones primed for success.
Despite the highly connected world we live in, some well-known companies are bucking the trend and becoming decidedly more disconnected from their customers.
New technology enables companies to close deals faster and satisfy compliance issues—all while cutting costs.
Take time to re-examine your business practices.
Tips for easing a CRM system switch.
The company's stated goal is to support business users wherever they are and on whatever devices they're using.
OpenTouch Customer Service is geared toward businesses of all sizes to help manage multichannel interactions.
Executives are most concerned about revenue growth, reducing costs.
Company highlights innovations to help businesses unite their organizations, connect with their customers and get the most value from their information technology investments.
Improvements include ability to publish files, polls via collaboration stream.
Enterprise customer intelligence solution built for Salesforce Touch platform.
Adds Nitro Studio for easily configurable game mechanics.
Allows businesses to publish, track, and personalize applications.
Facts and fictions about the IT/marketing relationship.
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