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Articles: Enterprise CRM
The latest release includes an improved user interface, and support for the new Microsoft environment.
SAP co-CEO says move "asserts our will in the CRM marketplace."
Connector extracts more insights from ERP transactions.
Social media provides businesses with intriguing opportunities to strengthen the bond with consumers. 
CEOs re-evaluate enterprise roles, strategies to tie analytics to business values.
Widens scope of Salesforce platform to drive enterprise mobility.
The companies launch a new visual IVR solution for cloud contact centers.
Mobile solutions serve both sales reps and management.
Company launches Xactly Objectives solution.
Integrates voice, chat, email, fax, and customer systems into a single unified agent desktop.
Through the new OEM agreement, the two companies will increase ease of use and interactions for people on the go using SAP CRM.
New pharmaceutical industry solutions are optimized for Windows 8's touch-screen interface.
To be successful, identify goals and stakeholders, and execute on strategy.
New features in Version 7.1 include enhanced CRM integration, tighter security, new administrator controls, and a new agent interface.
Focus on the fundamentals across marketing, sales, and service.
A four-stage approach to help you deliver on your customers' requirements.
KANA Enterprise tailored for omnichannel customer experience.
Four best practices for achieving a holistic customer view.
SugarCRM CEO says buyers have changed, and so must companies.
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Companies: Enterprise CRM
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