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Articles: Enterprise CRM
Mobile solutions serve both sales reps and management.
Company launches Xactly Objectives solution.
Integrates voice, chat, email, fax, and customer systems into a single unified agent desktop.
Through the new OEM agreement, the two companies will increase ease of use and interactions for people on the go using SAP CRM.
New pharmaceutical industry solutions are optimized for Windows 8's touch-screen interface.
To be successful, identify goals and stakeholders, and execute on strategy.
New features in Version 7.1 include enhanced CRM integration, tighter security, new administrator controls, and a new agent interface.
Focus on the fundamentals across marketing, sales, and service.
A four-stage approach to help you deliver on your customers' requirements.
KANA Enterprise tailored for omnichannel customer experience.
Four best practices for achieving a holistic customer view.
SugarCRM CEO says buyers have changed, and so must companies.
Weds mobile frameworks and customer data to jumpstart enterprise app development.
Enterprises that align internally are the ones primed for success.
Despite the highly connected world we live in, some well-known companies are bucking the trend and becoming decidedly more disconnected from their customers.
New technology enables companies to close deals faster and satisfy compliance issues—all while cutting costs.
Take time to re-examine your business practices.
Tips for easing a CRM system switch.
The company's stated goal is to support business users wherever they are and on whatever devices they're using.
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