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Articles: Enterprise CRM
Is there a place for you in this growing field?
The app makes it easier to create and track digital marketing materials.
Why the shared service model may be on its way out.
The new fall 2013 version features a new user interface, greater integration with social and collaboration tools, and more mobile support.
Are CRM vendors sending mixed messages, or complementary ones?
Disruptions in the traditional sales model create urgency for vendors and opportunities for end users.
The company expands its reach with enterprise-grade features added to its core CRM product.
Both companies agree to integrate Salesforce.com and Oracle clouds.
Interest in enterprise collaboration fuels product development, integrations.
Mobile, social solutions at scale are redefining business processes.
The Genesys Customer Engagement Platform is now available on-demand from the cloud.
The latest release includes an improved user interface, and support for the new Microsoft environment.
SAP co-CEO says move "asserts our will in the CRM marketplace."
Connector extracts more insights from ERP transactions.
Social media provides businesses with intriguing opportunities to strengthen the bond with consumers. 
CEOs re-evaluate enterprise roles, strategies to tie analytics to business values.
Widens scope of Salesforce platform to drive enterprise mobility.
The companies launch a new visual IVR solution for cloud contact centers.
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Companies: Enterprise CRM
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