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Articles: Enterprise CRM
AMR analysts square off on whether companies should lead with CRM or SCM technology; TaylorMade-adidas makes its choice
Compared to recent quarters, Q1 2002 posted an overall higher rating across all enterprise e-business initiatives such as CRM, SCM, ERP, e-sourcing and private trading exchanges.
To help deliver web content by telephone, Genesys Laboratories Inc., a subsidiary of Alcatel, Wednesday unveiled an agreement to acquire Telera, a maker of extensible markup language voice solutions.
While the company is selling its Enterprise Edition, it's selling it to the larger end of its SMB client-base - an area the company has enjoyed phenomenal success, garnering nearly 1,200 new customers in the last three months alone to total nearly 4,500 customers today.
CRM software vendor stumbles in Q1; analyst expects more bad news from Silicon Valley companies through the summer
Data-platform integrator Acta builds interface to Trillium data-quality software, hopes to address critical data flow and integrity issues
PeopleSoft contributes SCM and CRM, Agile contributes product chain management; solution addresses PLM broadly, says analyst
Analyst: Pavement-pounding salespeople remain skeptical about CRM
Analyst: Integrator helps companies translate generic CRM into the most valuable approach for specific industry, business
State-of-the-art solution for giant, public healthcare agency helps Siebel open market share lead
CRM suite vendors are biting and clawing for sales in untapped international markets.
Keeping in line with other CRM players, Onyx this week unveiled a steep drop in software sales for its first quarter due to weak corporate demand for software.
Make Some Noise
PeopleSoft makes its big bet on e-business at its strategy summit in Las Vegas.
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