Oracle Corp. took over San Diego this week for its annual Oracle AppsWorld conference. The thrust of the conference has been to update developers, partners, and users about the company's financial health; there were also some slices of CRM-related news.
CRM Featured News,
Posted 21 Jan 2003
Rod Johnson, vice president and general manager of the customer management strategies practice at AMR Research, sees reasons to believe that Oracle is poised to rebound in the second half of 2003.
CRM Featured News,
Posted 20 Jan 2003
All SAP solutions to run on enterprise services architecture.
CRM Featured News,
Posted 16 Jan 2003
A number of leading IT vendors are working together to improve how various Web services function and impact the delivery of data.
CRM Featured News,
Posted 09 Jan 2003
The solution is designed to reduce incentive management expenses by streamlining administrative processes and to reduce the burdens associated with complex incentive plans across diverse business units.
CRM Featured News,
Posted 07 Jan 2003
Every company can benefit from revenue management strategies.
Viewpoints,
Posted 06 Jan 2003
An overarching goal of RTE lies with the need for process automation to manage the detailed steps involved in moving transactions and business events from start to finish.
Viewpoints,
Posted 03 Jan 2003
CRM magazine interviewed more than 30 industry leaders and surveyed about 100 readers to uncover what they expect to and predict will happen in the industry in the coming year.
Magazine Features,
Posted 26 Dec 2002
Jets or Giants? Coke or Pepsi? The first two are a matter of taste. But how your business acquires the technological core of its CRM strategy cannot be simply about preference. Here's how to make the right choice between implementing a packaged solution and using internal or external IT resources to build one.
Magazine Features,
Posted 24 Dec 2002
CRM magazine interviewed more than 30 industry leaders and surveyed about 100 readers to uncover what they expect to and predict will happen in the industry in the coming year.
Magazine Features,
Posted 24 Dec 2002
The Edge,
Posted 23 Dec 2002
The art of artifice in CRM.
Reality Check,
Posted 23 Dec 2002
Firstlogic will integrate its information quality solutions into the CRM solutions that Akibia develops for its various customers.
CRM Featured News,
Posted 23 Dec 2002
Some CRM companies are still seeing exponential growth.
The Edge,
Posted 18 Dec 2002
Front Office,
Posted 18 Dec 2002
AMR Research found that even among top CRM vendors, 47 percent of companies reported serious challenges with end-user adoption that often put projects in jeopardy.
CRM Featured News,
Posted 16 Dec 2002
Universities and grade schools are increasing adopting CRM to communicate with their constituents, and to attract and retain better students.
Magazine Features,
Posted 13 Dec 2002
A review of CRM news and trends from 2002.
Magazine Features,
Posted 13 Dec 2002
Atique Shah, vice president of CRM/marketing technology for GSI Commerce Inc., has a keen eye uncovering for effective CRM strategies. That talent has helped both the NBA and GSI embrace and profit from CRM.
Magazine Features,
Posted 13 Dec 2002
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