Any CRM initiative is only as good as the people involved, and PeopleSoft is aiming to help companies hire the right people for the job with its new Recruitment Solutions 8.9.
CRM Featured Articles,
Posted 08 May 2003
Don't miss opportunities to use CRM to enhance the bottom line.
Viewpoints,
Posted 05 May 2003
According to Forrester Research's Paul Hamerman, although Oracle had a late start out of the gate--falling behind Microsoft, Siebel Systems, PeopleSoft, and others with CRM mid-market initiatives--there is still plenty of room for Oracle.
CRM Featured Articles,
Posted 02 May 2003
Insight,
Posted 01 May 2003
Companies that ignore the culture change required for any CRM initiative to succeed do so at their peril. Here's how culture relationship management facilitates CRM.
Magazine Features,
Posted 01 May 2003
Insight,
Posted 01 May 2003
Insight,
Posted 01 May 2003
Insight,
Posted 01 May 2003
Siebel announces the expansion if its strategic alliance with BEA Systems in the hope of strengthening its commitment to providing an easier integration environment for users of Siebel 7.
CRM Featured Articles,
Posted 30 Apr 2003
PRM scored the highest for sales deployments, with 66 percent of sales respondents saying they had received demonstrable ROI.
CRM Featured Articles,
Posted 29 Apr 2003
Big players falter, while smaller firms flourish.
CRM Featured Articles,
Posted 25 Apr 2003
Siebel Systems posted an earnings drop of 92 percent and a revenue skid of more than 30 percent for the first quarter ended March 31. However, the dismal numbers were in line with what analysts and the company expected for the period.
CRM Featured Articles,
Posted 24 Apr 2003
Based on the Gartner eService Suite Magic Quadrant, a methodology that measures both a company's completeness of vision and its ability to execute that vision, Siebel remains the lone leader in the this arena, while RightNow has emerged as the lone challenger.
CRM Featured Articles,
Posted 23 Apr 2003
Aberdeen Group polled more than 325 customers of Siebel to gauge how effective they deem their CRM implementations.
CRM Featured Articles,
Posted 22 Apr 2003
SAP AG today announced a mixed bag of financial results for the first quarter of 2003, ended March 31. Revenue was down, but earnings were up in the quarter.
CRM Featured Articles,
Posted 17 Apr 2003
After acquiring Baan in August 2000, Invensys is looking to sell the much stronger business unit.
CRM Featured Articles,
Posted 16 Apr 2003
PeopleSoft, best known for its enterprise business software, is aggressively courting companies squarely in the mid-market with today's announcement of 13 new products aimed at businesses with annual revenue between $50 million and $500 million.
CRM Featured Articles,
Posted 14 Apr 2003
Over the next two years companies will shift away from smaller tactical CRM implementations to larger suite implementations, market research firm Meta Group claims in a recently released study.
CRM Featured Articles,
Posted 11 Apr 2003
Vendors have begun to put in place structured ROI calculation tools to quantify value from the outset.
Magazine Features,
Posted 01 Apr 2003
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