PeopleSoft, best known for its enterprise business software, is aggressively courting companies squarely in the mid-market with today's announcement of 13 new products aimed at businesses with annual revenue between $50 million and $500 million.
CRM Featured Articles,
Posted 14 Apr 2003
Over the next two years companies will shift away from smaller tactical CRM implementations to larger suite implementations, market research firm Meta Group claims in a recently released study.
CRM Featured Articles,
Posted 11 Apr 2003
Vendors have begun to put in place structured ROI calculation tools to quantify value from the outset.
Magazine Features,
Posted 01 Apr 2003
Front Office,
Posted 01 Apr 2003
In the current market of integrators owning shares in vendors, companies need to be aware of the basis for some recommendations.
Insight,
Posted 01 Apr 2003
Insight,
Posted 01 Apr 2003
Avoiding the crush of Microsoft CRM
Insight,
Posted 01 Apr 2003
Insight,
Posted 01 Apr 2003
Without a predefined set of mutually agreed upon metrics for a CRM implementation, or any large-scale implementation for that matter, failure cannot be accurately measured.
CRM Featured Articles,
Posted 31 Mar 2003
Many company executives still don't have a clear understanding of what RTE is or how to properly implement it.
CRM Featured Articles,
Posted 28 Mar 2003
Onyx has teamed up with IBM to offer a new, hosted, "on-demand" CRM solution based on open architecture supporting multiple users from disparate platforms.
CRM Featured Articles,
Posted 25 Mar 2003
The path to enterprisewide CRM should be viewed as evolution, not revolution. Answering these questions will result in gaining a better understanding of what is required to generate value from your previous investments.
Viewpoints,
Posted 24 Mar 2003
CRM can be part of an innovation agenda, but it will more likely show up as part of a broader effort, such as a knowledge-worker empowerment strategy.
CRM Featured Articles,
Posted 20 Mar 2003
Siebel Systems has been positioned in the Leader quadrant in Gartner's Business-to-Business CRM Suite Magic Quadrant for 2003, and has a top ranking in two of four of the Gartner Group's Magic Quadrants.
CRM Featured Articles,
Posted 19 Mar 2003
Oracle reported revenue growth of 2 percent and earnings growth of 12 percent for the third quarter of 2003, ended February 28, 2003, but the stock took a 6 percent tumble.
CRM Featured Articles,
Posted 19 Mar 2003
PeopleSoft is integrating IM capabilities from IBM, Microsoft, and Yahoo! in its enterprise software; also adding real-time collaboration to its new portal solution.
CRM Featured Articles,
Posted 17 Mar 2003
While SAP announces customer wins the water utilities sector, Orcom, an outsourcer of customer information systems (CIS) and billing services, has made available its first hosted service for water utilities.
CRM Featured Articles,
Posted 17 Mar 2003
Siebel says that the lion's share of R&D will be dedicated to reducing the running expenses--it turns out that the vast majority of IT dollars goes into the ongoing care and feeding of enterprise applications.
CRM Featured Articles,
Posted 13 Mar 2003
To achieve enterprisewide strategies and solutions, companies will need to blend an enterprisewide strategic vision with business intelligence expertise and business process management skills.
CRM Featured Articles,
Posted 10 Mar 2003
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