PeopleSoft has announced the release of PeopleSoft CRM 8.8 and has introduced three new vertical solutions: CRM for High Technology, CRM for Insurance, and CRM for Energy.
CRM Featured News,
Posted 10 Dec 2002
J.D. Edwards made three separate announcements this week, unveiling two new partnerships and a new software program.
CRM Featured News,
Posted 27 Nov 2002
Siebel Systems Inc. has appointed USinternetworking as a Premier Platform Partner in the Siebel Partner Alliance.
CRM Featured News,
Posted 26 Nov 2002
The partnership formalizes ongoing efforts between the two companies and will target federal agencies looking to improve operational effectiveness and productivity.
CRM Featured News,
Posted 20 Nov 2002
According to a recent study, companies that strive to satisfy customers may not necessarily retain them.
CRM Featured News,
Posted 15 Nov 2002
Genesys Telecommunications Inc. and SAP AG are aligning their internal organizations so that either company can serve as a single point of contact on technical support calls for combined solutions.
CRM Featured News,
Posted 14 Nov 2002
Companies can no longer afford to keep workforce management and CRM in separate silos.
Magazine Features,
Posted 13 Nov 2002
Is corporate America really giving customers the royal treatment, or is that just a fairy tale told by those who rule the CRM kingdom?
Magazine Features,
Posted 13 Nov 2002
CRM best practices have been hiding in plain view.
Reality Check,
Posted 13 Nov 2002
How Latin business ecosystems affect CRM strategy
REAL ROI,
Posted 13 Nov 2002
Sweeping changes
Movers & Shakers,
Posted 13 Nov 2002
The open standards vendor enters the CRM fray by going head-to-head against the Microsoft .Net platform.
The Edge,
Posted 13 Nov 2002
The call center vendor has finally found a home with a solid foundation.
The Edge,
Posted 13 Nov 2002
A recent study suggests that some customers are not as satisfied as the CRM leader attests; Siebel counters with its own study results.
The Edge,
Posted 13 Nov 2002
Portals can be a gateway to better customer relations through improved employee collaboration, including an ideal way to enforce workflow practices.
CRM Featured News,
Posted 13 Nov 2002
Gartner CRM Excellence award winners prove ROI is possible
The Edge,
Posted 12 Nov 2002
Front Office,
Posted 12 Nov 2002
Goldman says that Siebel Systems Inc. is seeing improved buying patterns from its customers.
CRM Featured News,
Posted 07 Nov 2002
BEA Systems Inc.'s Liquid Data for WebLogic lets users search emails, spreadsheets, databases, and other corporate data sources for information related to a specific project or topic, the company says.
CRM Featured News,
Posted 06 Nov 2002
|