Logo
BodyBGTop
Articles: Enterprise CRM
AMR Research found that even among top CRM vendors, 47 percent of companies reported serious challenges with end-user adoption that often put projects in jeopardy.
Universities and grade schools are increasing adopting CRM to communicate with their constituents, and to attract and retain better students.
A review of CRM news and trends from 2002.
Atique Shah, vice president of CRM/marketing technology for GSI Commerce Inc., has a keen eye uncovering for effective CRM strategies. That talent has helped both the NBA and GSI embrace and profit from CRM.
The facts of CRM life dictate that to succeed we must all get along.
Consulting firm META Group Inc. this week released what it calls its METAspectrum evaluation, covering the CRM consulting services market. The report indicates an expected growth in CRM services of 5 to 6 percent in 2003.
Analytics is expected to play a larger role for CRM leader Siebel.
Of the 600 respondents to the just-released study "The Blueprint for CRM Success," nearly 450 reported at least a partial return on investment.
PeopleSoft has announced the release of PeopleSoft CRM 8.8 and has introduced three new vertical solutions: CRM for High Technology, CRM for Insurance, and CRM for Energy.
J.D. Edwards made three separate announcements this week, unveiling two new partnerships and a new software program.
Siebel Systems Inc. has appointed USinternetworking as a Premier Platform Partner in the Siebel Partner Alliance.
The partnership formalizes ongoing efforts between the two companies and will target federal agencies looking to improve operational effectiveness and productivity.
According to a recent study, companies that strive to satisfy customers may not necessarily retain them.
Genesys Telecommunications Inc. and SAP AG are aligning their internal organizations so that either company can serve as a single point of contact on technical support calls for combined solutions.
Companies can no longer afford to keep workforce management and CRM in separate silos.
Is corporate America really giving customers the royal treatment, or is that just a fairy tale told by those who rule the CRM kingdom?
CRM best practices have been hiding in plain view.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143   Next >>
 
Companies: Enterprise CRM
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us