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Articles: Enterprise CRM
Perspectives on changing how the game is played.
Business Process Automation: Buzzword or Business Imperative?
The company has given no exact target dates or hard numbers, but it may be looking to see U.S. revenues increase to about 50 percent of total operations.
The report focused on markets that held the most potential for growth in six areas: automotive, travel and leisure, healthcare and pharmaceuticals, logistics, financial services, and the public sector.
FrontRange Solutions and Baan posted encouraging gains, but those gains were achieved in different ways.
CRM systems can, in fact, deliver a healthy ROI in a reasonable amount of time, no matter the economy.
Demand and revenue management means more than building sales and profits.
Salesforce.com today announced the availability of upgraded versions of its online service, including improved activity management tools, reporting enhancements, and marketing automation updates, among other updates.
A numbers debate has some in the industry squirming around the question of declaring either SAP or Siebel the true leader, which should prove interesting if and when Siebel or another firm starts declaring CRM revenues in excess of SAP's numbers in an upcoming quarter.
You can't build CRM without content.
The six primary benefits of becoming a real-time enterprise.
CRM vendors are pulling out all the stops to boost sales.
A roundup of the top stories in the CRM world during the past week.
Many companies are seeing value from their installed CRM suites, according to a new study by Peerstone Research Inc., an IT consulting firm.
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