The technology that changed business is now being changed by business.
Reality Check,
Posted 01 Jul 2014
Bpm'online introduces Enterprise Social Network in the release of bpm'online CRM 7.3.
CRM Across the Wire,
Posted 30 Jun 2014
Seventy-nine percent don't see their companies as ready to make the digital shift.
CRM Featured News,
Posted 20 Jun 2014
Five9 delivers mulitchannel cloud contact center software with native social, mobile, chat, and email capabilities.
CRM Across the Wire,
Posted 11 Jun 2014
Enterprise software needs consumer-level simplicity, says SAP CEO Bill McDermott
CRM Featured News,
Posted 04 Jun 2014
Microsoft's latest Dynamics CRM release combines new marketing, social listening, and customer care capabilities with the power of productivity.
CRM Across the Wire,
Posted 02 Jun 2014
The management platform builds strong results across the workforce of a diverse architectural and engineering group.
REAL ROI,
Posted 01 Jun 2014
Speakers at user conference express excitement over CRM expansion opportunities.
CRM Featured News,
Posted 22 May 2014
BI product update will help move Looker upmarket.
CRM Featured News,
Posted 19 May 2014
Keynote highlights convergence of CRM, ERP, and e-commerce systems.
CRM Featured News,
Posted 14 May 2014
The integrated solution routes help desk voice interactions directly to customer support employees.
CRM Featured News,
Posted 12 May 2014
New social interface is part of Salesforce.com's Exact Target Marketing Cloud.
CRM Featured News,
Posted 06 May 2014
For some companies, ease of use is winning out over functionality.
Reality Check,
Posted 01 May 2014
How to align CRM so it meets the needs of both.
CRM Featured News,
Posted 30 Apr 2014
SugarCRM's intelligence panel enables closer views of customer integrations, graphs.
CRM Featured News,
Posted 29 Apr 2014
The new offering represents a 'consumerization of the cloud.'
CRM Featured News,
Posted 28 Apr 2014
Sharing essential information is key to meeting customer demands.
Viewpoints,
Posted 25 Apr 2014
Intent and adoption of these BI features are high.
CRM Featured News,
Posted 02 Apr 2014
Between company-centric and customer-centric, there needs to be a middle ground.
Connect,
Posted 01 Apr 2014
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