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Articles: Enterprise CRM
Chris Twogood is one industry veteran who has his eyes on where the industry is headed.
According to the results of a new survey conducted on behalf of Teradata, 75 percent of senior executives at U.S. companies said that the number of decisions they have to make each day has increased over the past year.
The key to driving acceptance from all marketing professionals, not just those motivated by numbers and compliance, is to improve their workflow.
Salenet's idea for Customer Success Roadmap is to give companies the ability to acquire, implement, and structure their on-demand CRM on an ongoing basis.
We find ourselves again and again puzzled by customers' needs, and we fail to address them.
The vice president must own whether or not the users perceive value from the CRM application.
Marketers who deploy the basics and best practices of direct marketing will be the ones to achieve success in establishing and maintaining long-term, profitable B2B relationships.
"I don't have any data for this, so it might even be true."
You want to know what kind of experience a partner has in your particular industry vertical.
Knowledge-centered CRM firms have brought greater attention to the crossover.
"You have to do the right thing for the good of the customer, regardless of any resistance."
Analyst firms provide their services either on demand or on a subscription basis to clients, which comprise end-user businesses, industry vendors, and investment firms.
The new 5.1 release includes improved integration with Windows architecture.
Some loyal customers may be only marginally valuable today, but enormously valuable tomorrow.
Siebel has provided analytic capabilities to customers for some time, but the new Siebel Business Analytic Applications collection is designed to run both in Siebel user environments and other business scenarios.
Siebel Systems' unexpectedly strong business represents performance above financial analyst expectations, but not above Siebel's own track record.
The report is the premiere entry in a series of papers Summit plans on the on-demand and hosted software markets.
Published reports quote PeopleSoft Director Steven Goldby as saying, "If there's an indication that they would pay what we consider to be the right price, and there's a possibility that we could close the transaction quickly, I'm open to discussions with Oracle."
Most of PeopleSoft's CRM strategy has evolved during Conway's tenure, including the close of the acquisition of Vantive that first served notice that PeopleSoft would be a CRM player.
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