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Articles: Enterprise CRM
The concentrated geographics of IT spending, according to a new study, will enable vendors to appropriately tailor their marketing and offerings.
Scheduled for general availability Friday, a new release offers enhancements including advanced reporting, customizable dashboards, and workflow management.
NTP's case against RIM is causing uncertainty, and creating opportunities for competitors.
Software vendors, enterprise IT managers, and investors face challenges as the market evolves, including quality of software and confusion about license models.
The long-awaited midmarket suite arrives with a hosted option and extensive language support, among key features.
OpSource's new program lets smaller companies test the hosting waters at no cost for six months and with no additional support staff.
At year end we evaluate the impact of SaaS, Siebel, and knowledge sharing and analytics.
ERP (elf resource planning)
For the full stories and more news, visit destinationCRM.com
Siebel and Oracle partners try to relieve customer headaches.
We asked consultants to list some common CRM mistakes, and to then advise readers on how to avoid them.
Commoditized technology puts the on-demand player in a 'pretty strong' position.
Oracle plans to release its first fused application in January 2006.
SAP, Onyx, and others look to seduce leery customers.
Culled observation and opinion.
Looking back, and to the future: CRM trends and events to watch.
It's time to alter how we think about financial rewards from technology investments--not all rewards are tangible.
End-users are looking for answers as they wait for the planned acquisition to close.
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