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Articles: Enterprise CRM
MI, a business technology optimization provider, is adding this service-oriented architecture firm to its ranks to help its customers maximize their SOA initiatives.
Adoption is slow in developing countries, but will speed up as infrastructure improves; acquisitions are also on the upswing.
The company beats the release's expected launch date with aplomb.
Selecting and implementing the proper sales compensation tool to drive and motivate your sales force is more important than ever.
Bringing BPM into the real world.
Born of contact management applications 25 years ago, enterprise software systems have come a long way.
CDI must evolve to deliver customer information wherever and whenever it is needed.
The enterprise software vendor might be talking acquisition, but miscommunication has marred early efforts.
Unica takes the acquisition route, not a usual move for the company, to enhance its marketing automation functionality.
A research firm culls information from leading companies to discover the best practices to achieve success.
The company meets expectations, but industry experts say it is beginning to focus more on its business applications line.
What the company must do to keep customers interested in migration--the IBM iSeries system is the main attraction.
The concentrated geographics of IT spending, according to a new study, will enable vendors to appropriately tailor their marketing and offerings.
Scheduled for general availability Friday, a new release offers enhancements including advanced reporting, customizable dashboards, and workflow management.
NTP's case against RIM is causing uncertainty, and creating opportunities for competitors.
Software vendors, enterprise IT managers, and investors face challenges as the market evolves, including quality of software and confusion about license models.
The long-awaited midmarket suite arrives with a hosted option and extensive language support, among key features.
OpSource's new program lets smaller companies test the hosting waters at no cost for six months and with no additional support staff.
At year end we evaluate the impact of SaaS, Siebel, and knowledge sharing and analytics.
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