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| Articles: SMB/Mid-market CRM |
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If anyone needed more evidence that the mid-market is the CRM sweet spot, IBM's aggressive plan to stake a claim and spend more than $100 million in marketing should be proof enough.
Daily News,
Posted 18 Nov 2002
Vice president and general manager of Epicor's Clientele Group, Doug Berry, says the integration between the portal and the complete .NET suite can help provide end-to-end management of the customer lifecycle.
Daily News,
Posted 18 Nov 2002
GoldMine CustomerIQ for Discrete Manufacturing is a piece of software that the company says attempts to blend its established framework with a set of comprehensive solutions designed for the manufacturing market.
Daily News,
Posted 15 Nov 2002
Salesforce.com's first formal wireless solution, dubbed Airforce Wireless Edition, enables sales teams to access and edit real-time, up-to-the-minute customer information in Saleforce.com via their wireless devices.
Daily News,
Posted 13 Nov 2002
Is corporate America really giving customers the royal treatment, or is that just a fairy tale told by those who rule the CRM kingdom?
Magazine Features,
Posted 13 Nov 2002
CRM best practices have been hiding in plain view.
Reality Check,
Posted 13 Nov 2002
CRM in Action,
Posted 13 Nov 2002
An entrepreneur inside a corporate giant
Movers & Shakers,
Posted 13 Nov 2002
The open standards vendor enters the CRM fray by going head-to-head against the Microsoft .Net platform.
The Edge,
Posted 13 Nov 2002
The call center vendor has finally found a home with a solid foundation.
The Edge,
Posted 13 Nov 2002
Gartner CRM Excellence award winners prove ROI is possible
The Edge,
Posted 12 Nov 2002
Minneapolis-based consulting firm Caribou Lake announced the creation of Customer-1, a new consulting practice aimed at providing integrated strategic and technology consulting services.
Daily News,
Posted 11 Nov 2002
NetLedger, teaming with London-based Open Orchard, is targeting overseas markets by bringing its online business-management services to the U.K.
Daily News,
Posted 05 Nov 2002
Worldwide Financial Holdings has executed a letter of intent to acquire privately held Israeli mid-market CRM software producer International Software Development (ISD).
Daily News,
Posted 30 Oct 2002
ISS chose a familiar vendor for its CRM reimplementation, and that has made all the difference.
CRM in Action,
Posted 25 Oct 2002
Mid-market CRM software developer Pivotal Corp. today said that cost-cutting measures helped narrow its net loss in light of sluggish sales in the first quarter of fiscal 2003, ended Sept. 30, 2002.
Daily News,
Posted 24 Oct 2002
Ad Nederlof unveils the call center vendor's major push.
The Edge,
Posted 22 Oct 2002
The mid-market is embracing the behemoth's architecture, but enterprise vendors are opting for Java-based development to implement Web services.
Magazine Features,
Posted 22 Oct 2002
Pivotal Corp. announced its intention to acquire MarketFirst Software Inc. today to win more customers looking for a marketing automation solution.
Daily News,
Posted 03 Oct 2002
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Companies: SMB/Mid-market CRM
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