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Articles: SMB/Mid-market CRM
Companies say Google Apps Marketplace venture will improve service for resellers, ISVs.
The new application features in-depth team management and analytics.
Equifax partnership helps companies target, qualify accounts more efficiently.
Hosted call center solution leverages BroadWorks' platform with call center capabilities from Inference Solutions and CTI Group.
Integrated platform ensures consistent customer service across channels.
New credit card targets SMBs looking to advertise on Google.
CMOs are on pace to spent more on IT than CIOs.
Companies with strategic approaches see the most benefits.
The application delivers leads and marketing campaign results in real time to Apple iOS and Android phones.
A proliferation of removable data calls for comprehensive precautions.
New solution speeds up the price-and-quote process for salespeople.
Adds social, mobile, and e-marketing features to CRM solutions for SMBs.
Users will no longer need to use third-party emailing systems.
Solution "socializes" CRM for SMB sales professionals.
Cloud customer service solution designed for burgeoning midmarket segment.
The acquisition will add long-term forecasting, planning and analysis capabilities to Interactive Intelligence's workforce optimization offering.
New release includes advanced analytics, historical data, and self-service functionalities.
New Avaya IP Office 8.1 enhances mobility, centralizes management, and adds new security options.
How to get what you need at a price you can afford.
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Companies: SMB/Mid-market CRM
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