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Articles: SMB/Mid-market CRM
Community managers get more insights into customer traction.
Decrease customer churn by personalizing your billing process.
The product is an integrated cross-channel customer service tool for contact centers.
Business-class VoIP, video, contact center, and unified communications services are now available to Canadian businesses and branch offices of U.S. companies.
Its acquisition of social marketing firm GroSocial adds to its SMB sales and marketing automation mix.
Automated system helps businesses produce local real-time leads using organic search technology.
As technology evolves, so must SMB strategies.
Five actions that will help you take your business to the next level.
The pairing brings electronic signature capabilities to Prophet CRM system for Microsoft Outlook.
Digital marketers are now empowered with real-time performance analytics and clear recommendations for maximum yield from every dollar, for every client.
The release is the culmination of two years of full-time software development in the open-source CRM field.
Expand on lessons learned in 2012.
The latest version features a new interface and added video, mobile, unified communications, and social network integration.
Sage SalesLogix v8.0 adds a role-based interface and mobile and cloud enhancements.
Enhancements include visual guides through business processes, Yammer and Skype integrations, and Microsoft Office tie-ins.
An Atlanta-area cleaning company finds fruitful results with this appointment scheduling app.
Cross-channel support starts with connecting the right channels.
The newest version features email integration and theming.
Using CRM to drive event attendance.
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Companies: SMB/Mid-market CRM
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