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Articles: SMB/Mid-market CRM
The move allows the company to compete with RightNow Technologies, and may underscore Talisma's continued leadership in the Web self-service space.
One analyst asks if certifying 'good' email is enough; senders may be missing an opportunity to further help consumers.
Different positions within a sales force require different functions from an SFA system, and tailoring to fit those functions is a big part of successful SFA strategies.
Celebrating the urge to merge, and the heartbreak.
Business Problem: Marketing campaigns are failing to deliver targeted, relevant messages to customers.
The RIA refreshes an on-demand dashboard only with figures that have changed.
Enterprises respond to IP's features and technology, but smaller companies have to care more about cost benefits.
How do marketers ensure that prudence wins over temptation?
The on-demand service and interface go offline, but financial analysts stand by the company's performance as the fiscal quarter comes to an end.
iUpload's content management platform speedily integrates customer information; analysts see the need for blogs to be 'tightly tied' to CRM for marketing success.
The hosted app will launch in February; the company outlines its midmarket plans for 2006, and sees strong 2005 revenue numbers.
IT customers have changed the criteria to selecting their software vendors, concentrating more on vertical expertise.
Salesforce.com's application marketplace emerges from its preview phase as part of the company's Winter '06 release with 160 listings.
Slow adoption rates can be attributed to companies not yet realizing the true value of the architecture.
Third parties can build applications on the company's NetFlex platform; customers get point products and vertical solutions.
MI, a business technology optimization provider, is adding this service-oriented architecture firm to its ranks to help its customers maximize their SOA initiatives.
Its new suite version extends contact center prowess to small businesses through hosting.
The company beats the release's expected launch date with aplomb.
Selecting and implementing the proper sales compensation tool to drive and motivate your sales force is more important than ever.
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Companies: SMB/Mid-market CRM
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