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Articles: SMB/Mid-market CRM
Enterprises respond to IP's features and technology, but smaller companies have to care more about cost benefits.
How do marketers ensure that prudence wins over temptation?
The on-demand service and interface go offline, but financial analysts stand by the company's performance as the fiscal quarter comes to an end.
iUpload's content management platform speedily integrates customer information; analysts see the need for blogs to be 'tightly tied' to CRM for marketing success.
The hosted app will launch in February; the company outlines its midmarket plans for 2006, and sees strong 2005 revenue numbers.
IT customers have changed the criteria to selecting their software vendors, concentrating more on vertical expertise.
Salesforce.com's application marketplace emerges from its preview phase as part of the company's Winter '06 release with 160 listings.
Slow adoption rates can be attributed to companies not yet realizing the true value of the architecture.
Third parties can build applications on the company's NetFlex platform; customers get point products and vertical solutions.
MI, a business technology optimization provider, is adding this service-oriented architecture firm to its ranks to help its customers maximize their SOA initiatives.
Its new suite version extends contact center prowess to small businesses through hosting.
The company beats the release's expected launch date with aplomb.
Selecting and implementing the proper sales compensation tool to drive and motivate your sales force is more important than ever.
Bringing BPM into the real world.
Born of contact management applications 25 years ago, enterprise software systems have come a long way.
A research firm culls information from leading companies to discover the best practices to achieve success.
Online marketing and on-demand solutions are important factors when considering the adoption of IT solutions.
A full-production environment that's part of Salesforce.com's Winter '06 release, Sandbox gives companies the chance to build and test applications prior to deployment.
Scheduled for general availability Friday, a new release offers enhancements including advanced reporting, customizable dashboards, and workflow management.
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Companies: SMB/Mid-market CRM
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