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Articles: SMB/Mid-market CRM
Simple, rewarding BI tools have been developed over the past three years, quietly accelerating marketers' ability to see and hear.
From mashups and analytics to melanges and intimacy, in the coming year CRM's evolving opposable thumbs will add dexterity to business processes.
How strength in numbers--in this case, the analytics of customer data--transforms sales teams into sales forces.
The financial management software vendor will acquire on-demand banking services provider Digital Insight, which will allow Intuit to blend financial management workflows with online banking.
Nearly half of U.S. adults have concerns about shopping online and distrust email, causing problems for companies that interact with customers via the Internet.
The on-demand provider unveils a family of tools to address integration woes, though one industry pundit says integration issues are as much a state of mind as they are an IT dilemma.
The open source provider unveils a new service to allow its CRM applications to be supported by open source middleware stacks.
The company's latest content communication platform adds tighter integration with Salesforce.com and enhanced workflows, which one industry analyst says sales forces are looking for.
The vendor delivers Usability Release 2006, the latest update of its on-demand CRM suite, and is getting set to release Rave CRM, a sales optimization application featuring offline synchronization.
Leading CRM software vendors are looking to build out service oriented architecture to increase the flexibility of solutions, which will lead enterprises slowly but steadily to integrate SOA.
Version 8 of the company's flagship product introduces new, prebuilt Accelerators that assist customers in overcoming common data challenges associated with making the transition to MDM and CDI.
The latest version will have tighter integration with Office and Vista, and will be sold alongside Dynamics ERP.
The acquisition rampage continues as the software behemoth acquires a CIS vendor for an undisclosed sum; the CIS market is ripe for acquisition.
Budgets will grow by 12.3 percent next year, thanks to factors like healthy IT spending, enhanced functionality, and continued interest from SMBs and midmarket companies.
Generation Nation '06: This special issue presents an overview of population trends for consumer strategists that divides America into a nation of generations.
Can these new tools solve sales teams' old problems?
Is the promise of modular, reusable services connected seamlessly into larger applications hype?
Purisma's new Data Hub product focuses on improving data accuracy while reducing implementation times, which one analyst says increases these types of solutions' value.
The company formerly known as SalesGene distills its sales assistant product for individual sellers on the go; one analyst says it "democratizes CRM."
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Companies: SMB/Mid-market CRM
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