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| Articles: SMB/Mid-market CRM |
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SugarCRM releases version 4.5 of Sugar, the first version of the company's flagship product resulting from its technical agreement with Microsoft.
Daily News,
Posted 27 Jul 2006
The business software vendor teams up with its user group to develop meaningful metrics for call centers; other benchmarking tests are on the way.
Daily News,
Posted 21 Jul 2006
The CRM leader releases its 20th generation--Summer '06; a connector for SAP R/3 marks another move toward enterprise customers.
Daily News,
Posted 17 Jul 2006
The takeover provides a new channel to the contact center vendor, as well as a more compelling play for the growing SMB call center market.
Daily News,
Posted 17 Jul 2006
Microsoft lays out its road map for the Live on-demand solution, extending its reach to small businesses in the CRM space.
Daily News,
Posted 11 Jul 2006
The German software vendor buys partner Praxis to build up SAP's e-commerce and SFA strengths; one analyst says this will play "a key role" for SMBs.
Daily News,
Posted 10 Jul 2006
Version 5 of the manufacturing and distribution midmarket vendor's suite includes broader integration and better visibility for users.
Daily News,
Posted 06 Jul 2006
The on-demand delivery model, focus on the midmarket, and continued consolidation are some of the common threads in these markets today.
Daily News,
Posted 05 Jul 2006
SMBs are turning to specialists for products and services to help themselves take advantage of the Web.
Daily News,
Posted 05 Jul 2006
The continued growth of the Internet and SMB IT departments are leading to an increased emphasis on security, according to a report.
Daily News,
Posted 04 Jul 2006
This time, CDC is offering an all-cash deal to try to stop a signed acquisition agreement between Onyx and M2M Holdings.
Daily News,
Posted 03 Jul 2006
Customer clarity is an analytical wand's wave away with new marketing automation apps.
Magazine Features,
Posted 01 Jul 2006
CSO Insights' Sales Performance Optimization '06: Four essential facts about end-user performance and buy-in.
Reality Check,
Posted 01 Jul 2006
On-demand solutions are a great way to maximize your investment.
Viewpoints,
Posted 01 Jul 2006
Telecoms are beefing up their wireless networks and placing more emphasis on management policies as the use of mobile devices soars.
Daily News,
Posted 30 Jun 2006
Personalized service, upkeep, and maintenance are attracting SMBs to purchase their IT software and hardware through vendor partners.
Daily News,
Posted 28 Jun 2006
The companies forge the first partnership to make on-demand business software available through a retail chain.
Daily News,
Posted 27 Jun 2006
The enterprise software giant keeps its commitment to deliver new PeopleSoft functionality, while continuing to keep its eye on SOA.
Daily News,
Posted 27 Jun 2006
The company adds enhancements and packaged application updates to build out the solution's usability.
Daily News,
Posted 23 Jun 2006
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Companies: SMB/Mid-market CRM
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