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Articles: SMB/Mid-market CRM
After years of rumor, the on-demand CRM vendor files papers to become a public company; analysts agree it's the right time, more or less.
CRM capabilities and business processes enable technology to shine.
Web designers now enjoy unlimited site enrichment tools, which will help companies take e-commerce sites to new levels as broadband adoption rates soar.
NetSuite helps the company manage its demanding client base.
New research reveals that enterprise and CRM software isn't just for the big boys anymore.
Maximizer Software inks a deal with sales-effectiveness analyst group ES Research to share information on best practices and link their customer bases.
The sales compensation systems provider releases a managed service that takes the labor out of wrangling incentives.
The on-demand CRM suite provider floats its latest version, combining analytics, back-office integration, and partner relationship management.
As SMBs enjoy an expanding IP communications and managed services market, no dominant players have yet emerged.
The business apps juggernaut has announced new and enhanced mobile applications intended to help companies extend SAP business processes to information workers through mobile devices.
Two reports detail the growth of the database and worldwide software storage markets, driven by strong growth in the SMB segment and enterprises looking to host heterogeneous IT environments.
The feedback management vendor releases an on-demand version of its mobile surveying solution, as it continues to penetrate the enterprise segment.
Oncontact Software launches a Vista-compatible CRM application suite targeted to the midmarket, using the new operating system to enable compelling workspaces.
Sage Software's second vertically focused app targets financial services with a new contact/customer management solution.
The two companies' pairing results in Salesforce Group Edition featuring Google AdWords, an integrated product for small businesses.
Salesforce.com helps a company specializing in energy and security management services connect the field to the office.
Whether off the shelf, on demand, or built in house with open source software, companies will need to customize their SFA systems
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