SMBs worldwide are facing numerous obstacles to growth as an unstable global economy and limited resources make the smaller companies scramble for funding.
Daily News,
Posted 26 Mar 2007
ISM Top 15 '07: The CRM consultancy's annual awards reveal trends in process and technology, and laud the vendors that are driving them forward.
Daily News,
Posted 26 Mar 2007
The market continues to expand, albeit at a moderate pace, as vendors achieve strong growth in SaaS applications and vertically focused solutions.
Daily News,
Posted 22 Mar 2007
A Gartner report also identifies a 50 percent increase in total identity crimes and underscores the importance that companies take preventive measures to ensure customer satisfaction.
Daily News,
Posted 21 Mar 2007
Salesforce.com's Spring '07 release features AppSpace, a veritable on-demand lovechild of MySpace and AppExchange for the business user.
Daily News,
Posted 19 Mar 2007
The company will grab enteo Software, which develops PC life-cycle management and Citrix management solutions; the deal is strategically sound and a "competitive necessity," says one analyst.
Daily News,
Posted 15 Mar 2007
At day two of Convergence Microsoft deepens Dynamics' vertical investments by announcing an acquisition and a new ISV certification program to deliver industry-relevant software to customers.
Daily News,
Posted 14 Mar 2007
The company debuts SharePoint Server 2007 along with other announcements as it begins to focus on molding the Dynamics product line into a fully integrated suite solution.
Daily News,
Posted 13 Mar 2007
Adoption of on-demand solutions by SMBs continues to increase, but many smaller companies are still wary of the concept of software-as-a-service, according to a new study.
Daily News,
Posted 13 Mar 2007
The on-demand sales compensation management vendor announces sales-driven analytics and more, along with a roadmap for diversified offerings.
Daily News,
Posted 12 Mar 2007
Small and medium businesses are quick adopters of Web 2.0, fueled by cost and performance pressures, according to a new study from AMI.
Daily News,
Posted 12 Mar 2007
A new study shows that WFM and WFO technologies have come a long way, and will go even farther in smaller contact centers with SaaS.
Daily News,
Posted 08 Mar 2007
Magic Quadrant for CRM Customer Service Contact Centers '07: The vendor leads all evaluated companies in Gartner's annual report, while more than a dozen players chart as visionaries.
Daily News,
Posted 07 Mar 2007
Beagle Research releases its third annual WizKid awards, which honors both big companies and niche players that have been frontrunners of innovation in the industry.
Daily News,
Posted 06 Mar 2007
Revisiting the worst in CRM, via the worst in CRM.
Pint of View,
Posted 01 Mar 2007
Sales experts provide 10 ideas--new and old--about the deal.
Magazine Features,
Posted 01 Mar 2007
Insight,
Posted 01 Mar 2007
Where business and technology collide.
Viewpoints,
Posted 01 Mar 2007
Five laws.
Viewpoints,
Posted 01 Mar 2007
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