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Articles: SMB/Mid-market CRM
Not every step toward a best-in-class BI deployment is going to be a smooth transition.
Callidus Software President and CEO Robert Youngjohns is heading to Microsoft, but will his stance against multitenant on-demand offerings follow him?
Why it makes sense to unify now.
With Maximizer CRM 10, the vendor hopes to provide SMBs with the tools to compete.
It's popular, but not necessarily better.
The global CRM market will double within six years, according to a new Datamonitor report.
On the scene: Putting recent executive shakeups in the rearview mirror, the venerable vendor dialogues about dialogue.
New research points to explosive growth in CRM adoption across every segment -- especially on-demand CRM.
Business Problem: Inability to generate qualified contacts and leads within customer companies.
A U.K. police department relies on Informatica to handcuff dirty data.
Maximizer Enterprise helps optimize shipments and company trust.
Rockler.com has improved its Web site's browser-to-buyer conversion rate by 30 percent.
A few more takeaways from the fall's big event.
A new study highlights the importance for financial services firms to round out their SMB offerings, fresh off the heels of a related announcement by Wells Fargo.
The CRM vendor teams with the business coach to deliver Web-based professional advice through the CRM interface.
The on-demand provider fills its pre-IPO days with the announcement of SuiteBundler, a feature-and-function packaging system for resellers to maximize delivery of services.
New research shows that business process outsourcing (BPO) growth has been stagnant among midsize businesses in recent years.
On the heels of the SAP-Business Objects deal, Larry Ellison's company makes a multibillion-dollar move of its own.
Facing challenges, the venerable midmarket vendor beheads its North American operations.
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