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| Articles: SMB/Mid-market CRM |
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The latest CRM products and partnerships from Redmond's software juggernaut have set industry tongues wagging about whether Microsoft has finally forced its way to the forefront -- or if it was ever destined to be a true leader in the first place. Plus, an exclusive interview with Microsoft Chief Executive Officer Steve Ballmer.
Magazine Features,
Posted 01 Jul 2008
Better landing pages increase adoption of relevant weather-alert services.
REAL ROI,
Posted 01 Jul 2008
Orchid Book Distributers, an Irish seller of textbooks and training manuals, sprouts email newsletters from VerticalResponse.
REAL ROI,
Posted 01 Jul 2008
On The Scene: Sapphire 2008 -- One analyst believes the latest from the German juggernaut propels the company squarely back into the CRM 2.0 battle.
Insight,
Posted 01 Jul 2008
A new report from AMR on customer management indicates double-digit market growth is here to stay, though the economy remains a concern.
CRM Featured News,
Posted 01 Jul 2008
It's no longer a matter of just testing the waters: Large enterprises are making a splash with software-as-a-service CRM.
Magazine Features,
Posted 01 Jul 2008
Two recent reports throw a bit of cold water on master data management, despite significant benefits and business process gains.
CRM Featured News,
Posted 25 Jun 2008
New suite of marketing solutions aims to "Simplify, Unify, [for] ROI."
CRM Featured News,
Posted 23 Jun 2008
Teradata's reselling of Trillium DQ offerings offers a boost in master data management for enterprises.
CRM Featured News,
Posted 23 Jun 2008
Magic Quadrant for Data Quality Tools '08: Business Objects, IBM, Informatica, and Harte-Hanks' Trillium Software join the SAS Institute unit in the top box.
CRM Featured News,
Posted 20 Jun 2008
The company's nonlinear, collaborative workspace product brings visualization to customer relationships and business projects.
CRM Featured News,
Posted 18 Jun 2008
Helpstream's new Summer 2008 release looks to move beyond traditional knowledge management; one pundit believes the company "has done it better than anyone."
CRM Featured News,
Posted 18 Jun 2008
With the launch of Salesforce Summer '08, the on-demand superstar raises the level of discussion about platform-as-a-service, partnerships, and more.
CRM Featured News,
Posted 17 Jun 2008
Using customers to benefit customers brings marketing intelligence to a whole new level.
CRM Featured News,
Posted 17 Jun 2008
BlueRoads and Microsoft team up to offer joint partner management and CRM.
CRM Featured News,
Posted 09 Jun 2008
New research shows that business intelligence tools have a higher adoption rate among small businesses than their medium-sized counterparts.
CRM Featured News,
Posted 05 Jun 2008
Information Builders Summit '08: Analysts weigh in on the BI industry and a changing market.
CRM Featured News,
Posted 04 Jun 2008
Gartner names the new and the noteworthy in the realm of sales applications for CRM.
CRM Featured News,
Posted 03 Apr 2008
New research from Gartner predicts strong market growth continuing through 2012, despite the coming economic downturn.
CRM Featured News,
Posted 02 Apr 2008
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Companies: SMB/Mid-market CRM
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