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Articles: SMB/Mid-market CRM
Methodology and training firm Sales Performance International gathers up its scattered client data with Jigsaw Data's online contact management.
Selltis helps gauge sales solutions for a maker of industrial gauges.
A cosmetics company relies on its customers to share the beauty of its brand.
A valuable customer management system is worth saving.
Gartner report shows the Wonder of Walldorf still on top—but a lawsuit and other troubles loom.
Data Integration Magic Quadrant '08: Informatica and SAP-Business Objects join Big Blue as the leading integrators.
Oracle OpenWorld '08: The vendor introduces and expands Social CRM applications and an initiative to integrate social networking with CRM.
Advertising Week NY '08: It might take government intervention to save the country, but it's women who are making the personal financial decisions to protect themselves and their families.
Oracle OpenWorld '08: The vendor kicks off its annual conference with a Monday keynote filled with a laundry list of announcements, strategies, and roadmaps.
Gartner Web Portals, Content & Collaboration Summit '08: An active and collaborative community involves taking liberties and setting limitations.
destinationCRM Exclusive: The consultancy gathers its resources and expertise in software-as-a-service CRM -- and stresses that SaaS may not be right for everyone.
Gartner Web Innovation Summit '08: Salesforce.com chairman and CEO weighs in on the evolving software landscape and his CRM company's monumental leap onto the platform.
Gartner Web Innovation Summit '08: Computing on the Web today means community, collaboration, and consumerization.
SalesLogix version 7.5 offers extended Web access and customization features.
SAS Institute broadens its customer intelligence with a new analytics solution.
Gartner CRM Summit '08: Key takeaways include building upon the customer experience and embracing social trends; 90 percent of attendees report CRM budgets have either remained the same or increased over the past year.
Gartner CRM Summit '08: Industry analyst provides recommendations in keeping interactions with the customer skin-deep.
2008 Office 2.0 Conference: As young meets old, and new meets traditional, business needs to keep an open mind.
Infusionsoft Marketing Revolution Tour: The marketing automation provider helps small businesses manage sales opportunities.
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