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| Articles: SMB/Mid-market CRM |
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From "going green" to the consumerization of the enterprise, the research firm outlines factors that will soon shake up the workplace.
CRM Featured News,
Posted 21 Oct 2008
MDM Summit '08: Vendors and customers bemoan the growing pains of master data management -- and revel in its growth spurt.
CRM Featured News,
Posted 20 Oct 2008
MDM Summit '08: Master data management isn't easy, but experts believe there's never been a better time to get started.
CRM Featured News,
Posted 20 Oct 2008
Overall, 25 percent of online visitors will click a text link first; younger consumers, however, may be more graphically inclined.
CRM Featured News,
Posted 19 Oct 2008
Consona Connect '08: Say goodbye to the names Knova and Onyx -- the two are joining forces under Consona CRM.
CRM Featured News,
Posted 19 Oct 2008
Inforum '08: Built on acquisitions, Infor unveils plans to increase investment in integration.
CRM Featured News,
Posted 16 Oct 2008
With the release of Maximizer 10.5, the Canadian CRM mainstay adds to its wireless capabilities and spruces up the value to SMBs.
CRM Featured News,
Posted 15 Oct 2008
Teradata Partners '08: With product enhancements galore, the enterprise data warehousing company kicks off its annual conference with a commitment to collective intelligence.
CRM Featured News,
Posted 15 Oct 2008
Direct Marketing Association '08: In a down economy, marketers and advertisers have no choice but to look up.
CRM Featured News,
Posted 15 Oct 2008
An update to the ongoing story of Entellium's self-destruction.
CRM Featured News,
Posted 13 Oct 2008
Combine the economic environment and phone-system life cycles -- and you just may see a spike in Voice over Internet Protocol usage.
CRM Featured News,
Posted 13 Oct 2008
The acquisition means a greater project portfolio management breadth for Big Red's enterprise PPM suite.
CRM Featured News,
Posted 10 Oct 2008
Eloqua Experience '08: Charlene Li, the co-author of "Groundswell" and former Forrester Research analyst, offers simple advice for taking on social media: Just do it.
CRM Featured News,
Posted 10 Oct 2008
Two studies offer different perspectives on CRM adoption -- and yet both see an opportunity for continued growth.
CRM Featured News,
Posted 10 Oct 2008
DataFlux Ideas '08: Business needs to join technology to put the "management" back in "data management."
CRM Featured News,
Posted 08 Oct 2008
RightNow Summit '08: CEO Greg Gianforte calls customer experience the final frontier of differentiation.
CRM Featured News,
Posted 07 Oct 2008
Sometimes you need more than CRM automation.
Viewpoints,
Posted 06 Oct 2008
The research firm's debut report on this market puts Nice Systems and Verint Systems on top, and says we can expect more vendors to join the WFO party in 2009.
CRM Featured News,
Posted 02 Oct 2008
Success Metrics releases Birst, a software-as-a-service business intelligence package with a free entry-level offering and a surprising focus on verticals.
CRM Featured News,
Posted 01 Oct 2008
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Companies: SMB/Mid-market CRM
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