Forrester says IT departments, not business leaders, are the ones pushing for Web 2.0 initiatives.
Daily News,
Posted 17 Jul 2008
The vendor launches two new products for its Rave suite aimed at "true" small businesses, and hooks up with Boomi as an integration partner.
Daily News,
Posted 15 Jul 2008
Apple's 3G update to its popular handheld has early support from big names in the industry, but little meat so far.
Daily News,
Posted 10 Jul 2008
Forrester says "persuasive" content management relies on having technology and marketing personnel understand each other.
Daily News,
Posted 07 Jul 2008
With CrowdSound, companies can put an ear to customer noise.
Daily News,
Posted 02 Jul 2008
The latest CRM products and partnerships from Redmond's software juggernaut have set industry tongues wagging about whether Microsoft has finally forced its way to the forefront -- or if it was ever destined to be a true leader in the first place. Plus, an exclusive interview with Microsoft Chief Executive Officer Steve Ballmer.
Magazine Features,
Posted 01 Jul 2008
Better landing pages increase adoption of relevant weather-alert services.
REAL ROI,
Posted 01 Jul 2008
Orchid Book Distributers, an Irish seller of textbooks and training manuals, sprouts email newsletters from VerticalResponse.
REAL ROI,
Posted 01 Jul 2008
On The Scene: Sapphire 2008 -- One analyst believes the latest from the German juggernaut propels the company squarely back into the CRM 2.0 battle.
Insight,
Posted 01 Jul 2008
A new report from AMR on customer management indicates double-digit market growth is here to stay, though the economy remains a concern.
Daily News,
Posted 01 Jul 2008
It's no longer a matter of just testing the waters: Large enterprises are making a splash with software-as-a-service CRM.
Magazine Features,
Posted 01 Jul 2008
Two recent reports throw a bit of cold water on master data management, despite significant benefits and business process gains.
Daily News,
Posted 25 Jun 2008
New suite of marketing solutions aims to "Simplify, Unify, [for] ROI."
Daily News,
Posted 23 Jun 2008
Teradata's reselling of Trillium DQ offerings offers a boost in master data management for enterprises.
Daily News,
Posted 23 Jun 2008
Magic Quadrant for Data Quality Tools '08: Business Objects, IBM, Informatica, and Harte-Hanks' Trillium Software join the SAS Institute unit in the top box.
Daily News,
Posted 20 Jun 2008
The company's nonlinear, collaborative workspace product brings visualization to customer relationships and business projects.
Daily News,
Posted 18 Jun 2008
Helpstream's new Summer 2008 release looks to move beyond traditional knowledge management; one pundit believes the company "has done it better than anyone."
Daily News,
Posted 18 Jun 2008
With the launch of Salesforce Summer '08, the on-demand superstar raises the level of discussion about platform-as-a-service, partnerships, and more.
Daily News,
Posted 17 Jun 2008
Using customers to benefit customers brings marketing intelligence to a whole new level.
Daily News,
Posted 17 Jun 2008
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