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Articles: SMB/Mid-market CRM
The new Optimum Voice cloud-based service answers calls with a professional greeting 24/7.
Saleslogix Mobile 3.0 gives users a complete, fully customizable mobile CRM solution.
Contact management, file storage upgrades, and mobile applications are among Constant Contact's user experience updates.
Self-service software lets companies leverage Net Promoter expertise and functionality to build loyalty and create exceptional customer experiences.
Harmony users now have access to mobile, real-time speech analytics and enhanced desktop analytics in one cloud-ready platform.
ContactManager consolidates all relevant customer information.
The pairing will result in the integration of CRM and email marketing platforms.
Recurring revenue technology advances make it possible.
The new offering helps companies find the resources and bandwidth to create compelling content.
Performance Edition will combine Sales Cloud, Service Cloud and Salesforce Platform with Data.com, Work.com, Identity, Live Agent, Knowledge and additional sandbox functionality in a single solution.
Improvements and added functionalities shift company focus to SMBs.
OpenView gains access to key business analytics and benchmarking tools
The check printing firm further expands into the marketing and business services market with this $27 million deal.
The app makes it easier to create and track digital marketing materials.
The startup follows the release of a Web-based app with a new mobile offering.
The surveying tool is geared toward SMBs for gathering customer and employee feedback.
Rapleaf, Zapier, and Import2 are now integrated with the open-source CRM application.
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Companies: SMB/Mid-market CRM
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