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| Articles: SMB/Mid-market CRM |
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destinationCRM 2008: To build customer loyalty, make experiences memorable.
Daily News,
Posted 18 Aug 2008
A new Forrester report points to more emphasis on real-time data warehousing -- and outlines five ways to go about it.
Daily News,
Posted 15 Aug 2008
The provider of open-source ERP and CRM products releases an upgrade with more analytic and greater integration.
Daily News,
Posted 13 Aug 2008
Act! by Sage 2009 keys in on user requests, aiming to improve their experience.
Daily News,
Posted 12 Aug 2008
With a nod to Apple's iPhone, the enterprise application vendor reconfigures the user interface for its business software.
Daily News,
Posted 11 Aug 2008
In addition to those two vendors, Dun & Bradstreet's Purisma and Oracle UCM remain near the top of the research firm's latest report.
Daily News,
Posted 11 Aug 2008
Marketing pro Dan Kennedy and Infusionsoft offer marketing advice for small businesses.
Daily News,
Posted 08 Aug 2008
Magic Quadrant for SFA '08: Gartner's latest sales force automation report shows some movement, including some dropouts, as the research firm focuses on big business; Oracle and Salesforce.com top the field.
Daily News,
Posted 05 Aug 2008
Market intelligence from Gartner shows the Wonder of Walldorf still on top in CRM, ERP, and supply chain.
Daily News,
Posted 04 Aug 2008
As Oracle extends the allegations over the SAP subsidiary's illegal downloading, the German juggernaut faces an uprising over its plan to increase maintenance costs.
Daily News,
Posted 04 Aug 2008
Business Problem: Subpar email response forces unhappy customers to live agents.
Re:Tooling,
Posted 01 Aug 2008
Landslide Technologies' latest release includes a revamped interface, sales process tools, and an expanded VIP service for management.
Daily News,
Posted 31 Jul 2008
Company executives insist the acquisition will only help accelerate voice automation innovation for the masses.
Daily News,
Posted 30 Jul 2008
Pivotal CRM 6.0 makes the platform more familiar for users.
Daily News,
Posted 30 Jul 2008
The open-source data integration company provides a SugarCRM Solution Pack to solve integration woes.
Daily News,
Posted 28 Jul 2008
Marketing automation and knowledge management headline the company's latest list of enhancements, as well as those coming from its partners.
Daily News,
Posted 25 Jul 2008
New offering gives users the flexibility and oversight typically associated with on-premises solutions without the large capital costs.
Daily News,
Posted 22 Jul 2008
The scope of master data management widens -- and Gartner alters its report name to reflect the change.
Daily News,
Posted 21 Jul 2008
AIIM offers a return-on-investment calculator for email management -- and spotlights the problem that email has become.
Daily News,
Posted 18 Jul 2008
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Companies: SMB/Mid-market CRM
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