The Spring '09 release of the popular on-demand CRM platform includes new social functions for salespeople.
Daily News,
Posted 10 Feb 2009
Magic Quadrant '09: This year's edition shows the biggest players dominating the BI Platform market.
Daily News,
Posted 09 Feb 2009
The recession drives at least one vendor, VPI, to introduce a pricing plan with a topical title: the Call Recording Technology Bailout Package.
Daily News,
Posted 05 Feb 2009
AlwaysOn OnMedia '09: Panelists discuss the current state of mobile marketing.
Daily News,
Posted 04 Feb 2009
SugarCon '09: New CRM features, connectors, and learning programs were all on display this week.
Daily News,
Posted 04 Feb 2009
The enterprise feedback management vendor broadens its multichannel reach and releases a new on-demand platform.
Daily News,
Posted 04 Feb 2009
Gartner analyst shines a little hope on the downtrodden marketer: Try spending to save, but be sure to get quick results.
Daily News,
Posted 02 Feb 2009
The open-source provider's new release -- with more than 300 enhancements -- looks to dig deeper into CRM.
Daily News,
Posted 02 Feb 2009
How we handle the bad times can reflect well on us in the long run.
Pint of View,
Posted 01 Feb 2009
Constrained spending is no excuse for CRM stagnation.
The Tipping Point,
Posted 01 Feb 2009
When budgets are tight, it's your job to calm skittish customers and capture the few viable prospects. You can't be everywhere at once, so be where you're most effective.
Magazine Features,
Posted 01 Feb 2009
In a difficult economy, don't sit idly by. Do something -- but be sure it has a payoff.
Front Office,
Posted 01 Feb 2009
Net Promoter Conference '09: Deliver an excellent customer experience, and riches are sure to follow.
Daily News,
Posted 29 Jan 2009
Net Promoter Conference '09: The financial services leader relies on a simple measure of customer loyalty that often goes unacknowledged.
Daily News,
Posted 27 Jan 2009
IBM announces cloud-based services within LotusLive, plus integration with CRM players, social networking, and mobile applications.
Daily News,
Posted 26 Jan 2009
The provider of on-demand financial applications launches its Winter 2009 product.
Daily News,
Posted 23 Jan 2009
Analysts say consolidation in the sales performance management market was expected -- but this particular deal comes as a surprise.
Daily News,
Posted 23 Jan 2009
In a down economy, companies anticipate a negative impact on incentive programs for 2009, but a well-planned, well-implemented program may be just what they need to survive.
Daily News,
Posted 22 Jan 2009
Penetration for Internet Protocol telephony went from 14 percent in 2007 to 20 percent—but 43 percent of respondents plan to take the plunge in the next two years.
Daily News,
Posted 21 Jan 2009
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