Cloud contact center software users can customize the product in the same environment.
CRM Featured News,
Posted 15 Apr 2014
CRM, marketing automation integration aligns demand generation with key sales activities
CRM Across the Wire,
Posted 08 Apr 2014
Introduced at the Marketing Nation Summit, Marketo's solution features applications for real-time personalization, calendaring, and SEO optimization.
CRM Featured News,
Posted 08 Apr 2014
Ramius' free Recollective Baseline service lets anyone conduct qualitative research.
CRM Across the Wire,
Posted 07 Apr 2014
As SMBs find that existing customers are more profitable, they're starting to look at loyalty programs, the research finds.
CRM Across the Wire,
Posted 03 Apr 2014
ReachSEO is designed to help SMBs increase visibility, leads, and ROI for their Web sites.
CRM Across the Wire,
Posted 03 Apr 2014
Twenty-one percent of consumers write about products they've never used.
Insight,
Posted 01 Apr 2014
Think about business as a collection of consumers.
Small Biz Buzz,
Posted 01 Apr 2014
When it comes to B2B, the sales rep is still a critical link.
Viewpoints,
Posted 21 Mar 2014
Zimbra Community 8's new release and free edition offers social business engagement on any device.
CRM Across the Wire,
Posted 11 Mar 2014
Spring 14 Vocus Marketing Suite updates include Salesforce.com integration, automated communications workflows, customized lead scoring, and integrated analytics.
CRM Across the Wire,
Posted 10 Mar 2014
The SAP-Accenture partnership will accelerate the time to value for joint solutions.
CRM Featured News,
Posted 10 Mar 2014
SAP Business One 9.0 offers enhanced predictive analytics for SMBs running on the SAP HANA platform.
CRM Across the Wire,
Posted 10 Mar 2014
Promote your satisfied customers to brand advocates.
Viewpoints,
Posted 07 Mar 2014
Spanlink Cloud Services offers customers hosted contact center, unified communications, and telepresence services that span the entire Cisco Collaboration portfolio.
CRM Across the Wire,
Posted 06 Mar 2014
Harnessing technology to improve the retail experience.
Insight,
Posted 01 Mar 2014
Magazine Features,
Posted 01 Mar 2014
SugarCRM will devote its engineering budget to user-friendly changes in 2014.
CRM Featured News,
Posted 06 Feb 2014
The Salesfusion platform gains social media and predictive capabilities with the LoopFuse acquisition.
CRM Featured News,
Posted 30 Jan 2014
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