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Articles: SMB/Mid-market CRM
Verint has released packaged workforce optimization solutions designed specifically for midsized contact centers. (Featured on SmartCustomerService.com.)
The pulseM integration with ServiceTitan could help home service businesses boost their reputations and SEO.
Integrating the two technologies is a powerful way to cover all aspects of the customer journey.
Partnerships with Facebook and the U.S. Small Business Administration are helping more small businesses engage customers on social media with marketing videos.
Surefire Local Marketing Cloud is a marketing automation system for local business owners who want a comprehensive overview of their digital marketing presence.
Users of ConvergeHub can work on documents stored in Google Drive directly from within their CRM systems.
The most impactful customers are seeking health, wealth, and wisdom
Like any relationship, it requires a lot of work.
The solution aims to 'trim the fat' and home in on essential sales functionality.
The integration brings Skype's click-to-call and call logging into the ConvergeHub CRM platform.
The integration brings unified communications applications directly into Microsoft's latest CRM platform. (Featured on SmartCustomerService.com.)
Haystack's mobile CRM app lets small business owners access contacts, manage catalogs, produce quotes, monitor team performance, and more, all on the go.
Sure, it can be unpleasant. But blocking out time for cold calling, and sticking to it, will make you a more disciplined, focused salesperson.
The partnership between ConvergeHub and Box enables small businesses to access, manage, and update documents from within their CRM accounts.
Enhancements include more email and mobile tools.
GoBiggi enhances the analytics feature to boost promotion and search engine rankings for SMBs.
The integration between ConvergeHub and RingCentral enables small businesses to communicate with customers from within the CRM.
The partnership brings customer information and knowledge to sales, marketing and support agents in real time.
The partnership will help companies boost engagement through increased digital asset management capabilities.
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Companies: SMB/Mid-market CRM
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