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Articles: SMB/Mid-market CRM
New program will expand integrated CRM functionality for Sage SalesLogix customers; Project Management Express Edition for Sage SalesLogix powered by TimeLinx is the first partner solution.
CRM can help firms struggling with longer selling processes
YourBuzz helps businesses listen to and connect with customers across social channels.
All's fair in love and war—and retail
K9Cuisine.com generates a revenue increase simply by keeping its name in tweeted URLs
New solution features Sage E-Marketing, iPhone, and social media integrations.
Critical success factors and best practices to increase productivity
The releases are part of SAP's goal to bring customers of all sizes powerful, easy-to-use analytics solutions.
Expanded capabilities and packaging options serve diverse demands of SugarCRM's customer and partner network.
Researchers rate Microsoft and Salesforce.com as leaders within the Value Matrix, while Sage and SAP are ones to watch.
The solution is geared toward global utility and telecommunication providers.
Global contact center technology provider upgrades its remote and mobile management tool.
How CEO entrepreneurs can learn from the royal wedding
Growing acceptance of cloud-based applications creates opportunities.
Colloquy research finds that shrinking budgets are turning consumer extroverts into shrinking violets.
The latest release allows enterprises to reshape customer loyalty through their customer service organizations.
The company sees a large appetite among businesses for solutions offered on a fully hosted or software-as-a-service basis.
Based on a powerful new platform, software includes advanced forms and workflow, analytics, ease-of-use advances for administrators, and iPad support.
Vendors of real-time call center reporting and digital signage software join forces.
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Companies: SMB/Mid-market CRM
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