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Articles: SMB/Mid-market CRM
"Quick Spin" program designed to further reduce risk of migrating to communications-as-a-service.
Sugar 6 becomes the first CRM product available through IBM's software-as-a-service platform.
New SmarterTrack application is scalable across platforms and operating systems.
New solution will allow SMBs to track social mentions and measure the value of Web site traffic generated from social media initiatives.
Marketing automation system rolls email campaigns, social media, lead tracking, and more into one program.
The new release of its SutiSoft's Web-based CRM solution has additional features and enhancements.
SAP CRM rapid-deployment solution delivered via HP Enterprise Services' cloud platform enables increased availability, speed of business information.
Rapid-growth in the SaaS CRM market is paving the way for "social CRM" adoption, says AMI.
One of Australia's oldest small business suppliers will add Cloud CRM to its'SmallBusiness Essentials range.
Horizons Version 16 Feature Pack extends multichannel platform to maximize response rates and streamline reporting capabilities.
Assistly provides instant customer-service help desk applications that can be set up in minutes, adding to Salesforce's cloud portfolio.
New solutions and services help businesses respond in real time to shifting customer preferences.
Tool helps businesses in their partner networks leverage brand influence on Facebook business pages.
The transaction will allow NICE to create a voice of the customer offering that combines direct, indirect, and inferred customer feedback.
Versions 4.0 of the SAP BusinessObjects solutions have real-time, social, and mobile capabilities.
A new study reveals greater demands for mobility and cloud-based applications.
Channel partners with five key competencies to account for majority of growth in U.S. SMB market over the next 24 months, says AMI
The new solutions are designed to steer customers to mobile smartphone apps for self-service.
Accelerated early adoption rate underscores SMBs' mobility needs.
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Companies: SMB/Mid-market CRM
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