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Articles: SMB/Mid-market CRM
LiveWebAssist provides a fully mobile, device-agnostic, and secure CRM chat application.
VoiceHub brings a speech recognition-based phone service to entrepreneurs, mobile workers, and small to medium businesses.
Version 6.3 is a major upgrade to its Community Edition and includes deeper integration with third-party applications, faster feedback, and tighter administrative controls.
Tips for tackling seven key SMB challenges
TLC star Buddy Valastro shares how his new communications network will help his bakery business grow.
The technical support automation solution now handles multiple database and CRM systems.
GoSuite empowers SMBs to book services, manage customers, and promote deals.
3Seventy Local delivers mobile marketing and CRM solutions to SMBs.
Newest version includes improved campaign management and material requirements planning.
The $1.5 billion deal is part of an "aggressive" move to offer more cloud solutions, Oracle says.
Contestants say they've already won by receiving added exposure.
"Quick Spin" program designed to further reduce risk of migrating to communications-as-a-service.
Sugar 6 becomes the first CRM product available through IBM's software-as-a-service platform.
New SmarterTrack application is scalable across platforms and operating systems.
New solution will allow SMBs to track social mentions and measure the value of Web site traffic generated from social media initiatives.
Marketing automation system rolls email campaigns, social media, lead tracking, and more into one program.
The new release of its SutiSoft's Web-based CRM solution has additional features and enhancements.
SAP CRM rapid-deployment solution delivered via HP Enterprise Services' cloud platform enables increased availability, speed of business information.
Rapid-growth in the SaaS CRM market is paving the way for "social CRM" adoption, says AMI.
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Companies: SMB/Mid-market CRM
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