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Articles: SMB/Mid-market CRM
How to get what you need at a price you can afford.
CIC enhancements designed to ease management of cloud-based and large, distributed contact centers and enterprises.
Acquisition further cements vendor's commitment to the cloud
2012 holds great potential as a breakout year for CRM.
New product helps SMBs compare themselves to competitors
Concentric will add LiveOps Platform and applications to its product offering.
Info-Tech Research Group's Customer Service Management (CSM) Platform Vendor Landscape report lists Desk.com, Oracle Siebel, and Salesforce Service Cloud as market champions.
Merchants are already seeing success when given total control of their deals.
Data import solution increases usability and simplicity of online CRM, Web CRM, and small business CRM system.
The app is designed to help manage sales and marketing activities on the go.
Achieve big results for your small business on a minimal budget.
Mobile Barcode Services help SMBs manage content and measure effectiveness with powerful reporting tools.
Annual competition offers small businesses opportunities for exposure, resources, and advice.
Acquisition complements Intuit's QuickBooks software, enhances SMB offerings.
B2Bs can build sales and awareness by participating in international trade shows.
The deal gives Kana a comprehensive set of customer service solutions, from the midmarket to the enterprise.
Solution promises insight into strong SMB market
Innovations to VSI's Vertical Services Platform technology combine business process management with service guidance to improve end-to-end service.
Sage ACT! Connect and Sage ACT! Premium Mobile support multiple access methods and devices including iPhone and iPad; Sage E-Marketing for ACT! adds social sharing features.
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Companies: SMB/Mid-market CRM
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