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Articles: SMB/Mid-market CRM
How GreenPoint's call center achieved a 300 percent ROI.
Buyout of Navision expands global presence.
Visual Elk seen as key to corralling remote salespeople
Seldom will shoppers fill up their carts and then leave them at the cash register, never to return. But this happens all the time on the Web. That's why CRM Metrix, a marketing software company, announced its Abandonment Tracker product today.
Rethinking CRM is the next step in the technology's evolution
SAS Institute has been pouring research dollars into building an analytical tool for the marketing community, in hopes of picking up sales in the hot CRM space.
Announcing customer wins proves your organization is good at making promises; announcing customer successes proves it's good at keeping promises.
Despite some headway, implementing CRM is still a daunting task.
Driven (by Paranoia) to Succeed
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Companies: SMB/Mid-market CRM
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