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Articles: SMB/Mid-market CRM
An entrepreneur inside a corporate giant
The open standards vendor enters the CRM fray by going head-to-head against the Microsoft .Net platform.
The call center vendor has finally found a home with a solid foundation.
Gartner CRM Excellence award winners prove ROI is possible
Minneapolis-based consulting firm Caribou Lake announced the creation of Customer-1, a new consulting practice aimed at providing integrated strategic and technology consulting services.
NetLedger, teaming with London-based Open Orchard, is targeting overseas markets by bringing its online business-management services to the U.K.
Worldwide Financial Holdings has executed a letter of intent to acquire privately held Israeli mid-market CRM software producer International Software Development (ISD).
ISS chose a familiar vendor for its CRM reimplementation, and that has made all the difference.
Mid-market CRM software developer Pivotal Corp. today said that cost-cutting measures helped narrow its net loss in light of sluggish sales in the first quarter of fiscal 2003, ended Sept. 30, 2002.
Ad Nederlof unveils the call center vendor's major push.
The mid-market is embracing the behemoth's architecture, but enterprise vendors are opting for Java-based development to implement Web services.
Pivotal Corp. announced its intention to acquire MarketFirst Software Inc. today to win more customers looking for a marketing automation solution.
J.D. Edwards & Co. recently announced plans to standardize its suite of business applications on IBM's collaborative business infrastructure.
New product to deliver entry-level CRM to small business and workgroups; Salesforce.com leverages flexibility of ASP model
Mexico's Grupo Financiero Bital takes top honors; British Columbia Automobile Association tops in mid-market category
Microsoft Business Solutions combines Great Plains, Navision and bCentral; delivers industry-specific solutions; a product roadmap
The SMB market is substantially undeveloped and to date far less competitive
The mid-market is CRM's new land of opportunity--and a heated vendor battleground.
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