Onyx CEO Brent Frei is armed with a new product release and a new channel approach
The Edge,
Posted 01 Jul 2002
The Sage Group creates CRM division to go head-to-head with Microsoft's Great Plains Software
Daily News,
Posted 01 Jul 2002
Selling CRM internally must be continuous and multidirectional or implementations will stall.
In Closing,
Posted 01 Jul 2002
Enterprise resource planning (ERP) vendor promotes CRM at FOCUS 2002; targets traditional mid-market sweet spot, gets some traction outside customer base
Daily News,
Posted 12 Jun 2002
Unwinding at a cafe in Palo Alto, Calif., after a long sales tour, Onyx CEO Brent Frei couldn't stop talking about his software's strong technical foundation. Three weeks later, Onyx unveiled today its Internet-based Enterprise CRM 4.0 suite, developed specifically to run on a Web services-enabled platform.
Daily News,
Posted 11 Jun 2002
At its SAPPHIRE 02 conference, held at the Orange County Convention Center, SAP's top brass pushed their focus on CRM and addressed industry challenges including the threat of Microsoft Corp. entering the market.
Daily News,
Posted 07 Jun 2002
Known as a dominant backbone enterprise resource planning (ERP) and high end customer relationship management (CRM) and supply chain management (SCM) competitor, SAP is now looking to divide and conquer the SMB space with a pair of offerings.
Daily News,
Posted 06 Jun 2002
Building on its open architecture message of November, SAP is migrating a broad range of applications into a better defined three-tier offering, which technically covers any company with more than a couple dozen employees. "SAP has to be for every size business," says Hasso Plattner.
Daily News,
Posted 05 Jun 2002
The United Kingdom leads the geographical pack with 29 percent of respondents saying they plan to implement a CRM solution. Spain was second with 33 percent, followed by Scandinavia with 40 percent, Italy 38 percent, France 29 percent, and Germany 16 percent.
Daily News,
Posted 31 May 2002
ACCPAC eCRM 5.0 enables office and mobile users to have improved integration to back-office accounting functions through the eCRM interface. Reporting and analysis tools are 20 times faster than before, says Tom Crafton, vice president of eCRM for ACCPAC.
Daily News,
Posted 30 May 2002
The Vancouver, British Columbia-based company unveiled CRM offerings tailored for investment banks, healthcare insurance firms and real estate-construction companies in the mid-enterprise space -- companies and business units with $100 million to $3 billion annual revenues.
Daily News,
Posted 29 May 2002
Interact Commerce Corp., maker of CRM offering SalesLogix, said that Arbitrel Inc. has joined the SalesLogix Technology Partner Program.
Daily News,
Posted 24 May 2002
Just one day after J.D.Edwards made available J.D.Edwards 5, the company breathed some more life into the CRM industry by posting better-than-expected quarterly results and forecasted strong software sales in the current quarter.
Daily News,
Posted 23 May 2002
A free-for-all is brewing in Western Europe's small to medium-business (SMB) arena, according to report released today from London-based researcher Datamonitor. And as vendors converge on the opportunity there, consolidation is inevitable.
Daily News,
Posted 22 May 2002
How GreenPoint's call center achieved a 300 percent ROI.
Daily News,
Posted 09 May 2002
Buyout of Navision expands global presence.
Daily News,
Posted 07 May 2002
Visual Elk seen as key to corralling remote salespeople
Daily News,
Posted 06 May 2002
Seldom will shoppers fill up their carts and then leave them at the cash register, never to return. But this happens all the time on the Web. That's why CRM Metrix, a marketing software company, announced its Abandonment Tracker product today.
Daily News,
Posted 06 May 2002
Rethinking CRM is the next step in the technology's evolution
Viewpoints,
Posted 02 May 2002
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