Corporate mobile app combines voice, search, mobile display, and interactions.
CRM Featured News,
Posted 20 Mar 2012
Special purpose micro-agents allow companies to experience the immediate value of virtual agents.
CRM Featured News,
Posted 20 Mar 2012
The combination is expected to help enterprises increase employee productivity and mitigate regulatory risk.
CRM Featured News,
Posted 20 Mar 2012
The combined Voice of the Customer solution enables companies to gain insight into the root cause of specific customer feedback by correlating voice interactions with real-time feedback survey results.
CRM Featured News,
Posted 20 Mar 2012
The live Web chat application is tailored for use with Microsoft Lync and Lync Online
CRM Featured News,
Posted 13 Mar 2012
The latest version features improved customization of its Web-based CRM solution.
CRM Featured News,
Posted 13 Mar 2012
The company releases SAP Business One OnDemand and expands cloud capabilities in BusinessByDesign.
CRM Featured News,
Posted 06 Mar 2012
SutiCRM-H is a comprehensive on-demand CRM solution designed specifically for the hospitality industry.
CRM Featured News,
Posted 06 Mar 2012
The new release is geared toward communications and utility providers.
CRM Featured News,
Posted 28 Feb 2012
Dell Services will deliver Aspect's unified communications solutions for next-generation customer contact centers.
CRM Featured News,
Posted 24 Feb 2012
Service promises reduced overhead costs, technicalities in implementation.
CRM Featured News,
Posted 21 Feb 2012
InfoTech Marketing releases a new service providing complete customer data analysis.
CRM Featured News,
Posted 21 Feb 2012
The company's new focus includes product enhancements that center around mobility, hosted offerings, analytics, and databases.
CRM Featured News,
Posted 15 Feb 2012
Integrations provide contact center managers centralized administration, better security, and the ability to reduce costs.
CRM Featured News,
Posted 14 Feb 2012
Winter 2012 includes a simplified user interface, more design features and assets.
CRM Featured News,
Posted 07 Feb 2012
New offerings deliver in-memory analytics through the SAP Hana platform.
CRM Featured News,
Posted 07 Feb 2012
The Boston-based provider of online customer relationship management solutions adds to j2's SMB offerings.
CRM Featured News,
Posted 07 Feb 2012
Next Microsoft Dynamics CRM service update will include a new, cloud-based, cross-platform, native mobile application.
CRM Featured News,
Posted 06 Feb 2012
The long-time Sage solutions reseller adds SugarCRm to its suite of business management solutions.
CRM Featured News,
Posted 01 Feb 2012
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