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Articles: Integration
In an effort to unite on-demand and on-premises CRM, Oracle takes responsibility for product integration -- a move that looks particularly appealing for partner channel management.
Magic Quadrant for E-Commerce '08: Veteran firms IBM and ATG top the field -- but the field itself is twice as big as it was last year.
Forrester Wave: Midmarket CRM Suites '08: Despite consolidation, buying CRM software for the midmarket segment is still a major headache.
CallCopy's latest release -- a Voice over Internet Protocol call-recording solution -- specifically targets the smaller end of the small-to-midsize-business segment.
Using the new tools -- and the wisdom in the collaborative consciousness of markets -- to understand your customer.
The software-as-a-service demand generation specialist gets on the platform bandwagon, and releases a free tracking widget as well.
The Bozeman, Mont.-based provider's latest quarterly on-demand release "pushes the envelope," according to one industry analyst.
Improved campaign relevance will stretch your marketing budget.
Maximizer Software announces a branding strategy for its Mobile CRM product.
CRM Acceleration '08: The cofounder and CEO of the open-source CRM pioneer says that the best technology can finally win in this industry -- and that one day SugarCRM "will be a billion-dollar company."
Oracle's BEA Welcome Event: The enterprise software provider shares its post-acquisition roadmap, and promises "no forced migration."
Xactly launches Rewards on Salesforce.com's platform to "close the loop."
destinationCRM 2008: A roundup of our reporting during this year's conference.
Good service helps make you recession-proof.
destinationCRM 2008: Whether it's Web 1.0 or 2.0, sales and marketing still need to communicate.
destinationCRM 2008: Closing keynote speakers tackle issues and the changing face of the CRM industry.
Companies, customers, and industry visionaries are honored for successes in the CRM marketplace over the previous 12 months.
destinationCRM 2008: An implementation expert lays out what businesses really need to succeed in CRM 2.0 initiatives.
destinationCRM 2008: The push to truly provide a differentiated service experience must take into account the consumer's ecosystem—not the companies'.
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