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Articles: Integration
The company's new outbound messaging offerings will first target financial services and healthcare industries.
The hardware-and-services vendor inks a partnership with NetSuite to resell CRM.
Big Red's acquired powerhouse gets a major update, and adds sales gadgets to its social initiative.
Spanlink's prepackaged solution targets small and midsize businesses that think UC is too complex or costly to implement.
Forrester Research reveals an Enterprise Web 2.0 growth chart.
An often-overlooked technique can add significant value to your marketing spend.
A multitouch, multimedia approach can multiply your marketing results.
Dreamforce '08: The software-as-a-service companies partner up to deliver a contact database to the traveling business user.
New research from AIIM shows the various stages of development in the pursuit of Web 2.0 nirvana.
Dreamforce '08: Salesforce.com's partners capitalize on conference momentum with a number of new announcements and product releases.
A new model for explosive revenue growth.
The popular on-demand CRM and ERP provider takes a bite out of yet another company's customer base.
Dreamforce '08: The SaaS vendor ups research funds for CRM, declaring this a critical time to listen to and invest in customers and employees.
Optimization will improve customer relations and increase revenue.
Cognizant's modular master data management solution prompts industry pundits to ruminate about the space's maturity.
Dreamforce '08: Salesforce.com cofounder, Chairman, and CEO Marc Benioff announces the cloud company's foray into Web sites and its integration with Facebook and Amazon Web Services platforms.
The acquisition aims to consolidate the market for email hygiene and correction services.
Social media is changing the face of CRM. Are you prepared?
A 60 percent failure rate suggests that process change requires behavior change.
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