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Articles: Integration
Advertising Week NY '08: While television attracted the most viewers during the Olympics, the CEO of NBC Universal gives online media medals of its own.
Oracle OpenWorld '08: Partnering with HP and Intel, the software giant introduces not one but two servers.
Oracle OpenWorld '08: Intel's CEO addresses the fast-paced world of computing, an extended commitment with Oracle, and Green IT.
A new Event Manager module aims to take the 'manual' out of manual labor.
Oracle OpenWorld '08: The vendor kicks off its annual conference with a Monday keynote filled with a laundry list of announcements, strategies, and roadmaps.
Gartner Web Portals, Content & Collaboration Summit '08: An active and collaborative community involves taking liberties and setting limitations.
destinationCRM Exclusive: The consultancy gathers its resources and expertise in software-as-a-service CRM -- and stresses that SaaS may not be right for everyone.
Gartner Web Innovation Summit '08: Salesforce.com chairman and CEO weighs in on the evolving software landscape and his CRM company's monumental leap onto the platform.
TreeHouse Interactive's channel management suite gets an overhaul in advance of integration with Oracle CRM On Demand.
Gartner Web Innovation Summit '08: Computing on the Web today means community, collaboration, and consumerization.
destinationCRM Exclusive: A hybrid solution from Aspect Software and Microsoft's Tellme subsidiary validates ongoing plans to deliver unified communications to the masses.
SalesLogix version 7.5 offers extended Web access and customization features.
The evolution of the physical dialer.
SAS Institute broadens its customer intelligence with a new analytics solution.
The marketplace is demanding a new type of analytic platform.
The nGenera company's latest release looks to proactively avoid potentially poor experiences.
Analytics delivered via software-as-a-service continues to expand the business-user-friendliness of statistical analysis.
New research from DMG Consulting finds one out of every five contact centers is without a plan for business continuity or disaster recovery.
Translation software makes inroads where rapid and accurate customer communication is literally life-or-death.
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