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Articles: Integration
The Bozeman, Mont.-based provider's latest quarterly on-demand release "pushes the envelope," according to one industry analyst.
Improved campaign relevance will stretch your marketing budget.
Maximizer Software announces a branding strategy for its Mobile CRM product.
CRM Acceleration '08: The cofounder and CEO of the open-source CRM pioneer says that the best technology can finally win in this industry -- and that one day SugarCRM "will be a billion-dollar company."
Oracle's BEA Welcome Event: The enterprise software provider shares its post-acquisition roadmap, and promises "no forced migration."
Xactly launches Rewards on Salesforce.com's platform to "close the loop."
destinationCRM 2008: A roundup of our reporting during this year's conference.
Good service helps make you recession-proof.
destinationCRM 2008: Whether it's Web 1.0 or 2.0, sales and marketing still need to communicate.
destinationCRM 2008: Closing keynote speakers tackle issues and the changing face of the CRM industry.
Companies, customers, and industry visionaries are honored for successes in the CRM marketplace over the previous 12 months.
destinationCRM 2008: An implementation expert lays out what businesses really need to succeed in CRM 2.0 initiatives.
destinationCRM 2008: The push to truly provide a differentiated service experience must take into account the consumer's ecosystem—not the companies'.
Use "derived importance" to find out what matters most.
Former competitors aim to strengthen their collective market presence to promote the importance of email reputation management and deliverability -- in short, the "mission of saving email."
SpeechTEK '08: As this year's conference opens, industry analysts, consultants, and providers say vendors must shed their distorted views on end-user opinions of speech automation.
A new Forrester report points to more emphasis on real-time data warehousing -- and outlines five ways to go about it.
New research from Aberdeen finds unified communications is on the minds of many, but more work needs to be done to clear up misconceptions.
Integrating CRM can breathe new life into tired incentive programs.
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