The company wows its users with new products and new plans for the future.
Insight,
Posted 01 Jan 2008
As unified data hubs go mainstream, here are six broad strokes to help you master the art of master data management.
Magazine Features,
Posted 01 Jan 2008
In the contest for customers, providing a high-quality experience is how you cross the finish line first.
The Tipping Point,
Posted 01 Jan 2008
Recent studies predict the global CRM market will double within six years, and suggest explosive growth in CRM adoption across every segment -- especially on-demand CRM.
Insight,
Posted 01 Jan 2008
Ventana Research delivers a pair of reports on the analytics field, both old school and new.
Daily News,
Posted 27 Dec 2007
AMC Technology resumes its telephony, contact center, and CRM integration webinar series; targeted programs will help attendees focus on specifics.
Daily News,
Posted 26 Dec 2007
Email continues to play a strong role in marketing campaigns, but improvements are still in high demand.
Daily News,
Posted 26 Dec 2007
The latest version of Aspect Unified IP 6.5.1 expands language capabilities, and adds unified command and real-time reporting.
Daily News,
Posted 20 Dec 2007
The on-demand CRM vendor posts a big IPO, suggesting the tech market is still buoyant.
Daily News,
Posted 20 Dec 2007
The Compel Winter 2008 release from Centive features an interactive dashboard allowing sales pros to view their stats in one place.
Daily News,
Posted 19 Dec 2007
Sugar CRM boosts customization and on-demand capabilities with its latest version, after a platform overhaul.
Daily News,
Posted 19 Dec 2007
The much-anticipated Microsoft Dynamics CRM 4 makes it to market in time for the close of Q4 2007, to the sounds of analyst praise.
Daily News,
Posted 18 Dec 2007
With a new acquisition and fresh features, Cognos aims to improve its performance management platform.
Daily News,
Posted 18 Dec 2007
"Getting staff to use the software" remains the biggest challenge for the small and midsize CRM user.
Daily News,
Posted 17 Dec 2007
New research identifies archiving and data protection as hot drivers of storage initiatives; EMC continues to lead in market share.
Daily News,
Posted 13 Dec 2007
Introducing a sales automation system for the people who must actually make a product work for the customer: the sales engineer.
Daily News,
Posted 13 Dec 2007
Acquisition of Dutch company strengthens Oracle Enterprise Manager 10g's transaction and user monitoring capabilities.
Daily News,
Posted 12 Dec 2007
An interesting year ahead: new technologies to be harvested, new markets to be explored, and new ideas hovering on the brink of reality.
Daily News,
Posted 10 Dec 2007
The company's acquired Witness arm launches its latest workforce optimization suite, Impact 360, stressing analytics prowess and integration.
Daily News,
Posted 06 Dec 2007
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