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Articles: Integration
AlwaysOn OnMedia '09: Panelists discuss the current state of mobile marketing.
SugarCon '09: Angel.com, an interactive voice response specialist, teams with the open-source CRM pioneer to phone-enable SugarCRM accounts.
SugarCon '09: New CRM features, connectors, and learning programs were all on display this week.
The enterprise feedback management vendor broadens its multichannel reach and releases a new on-demand platform.
Gartner analyst shines a little hope on the downtrodden marketer: Try spending to save, but be sure to get quick results.
The open-source provider's new release -- with more than 300 enhancements -- looks to dig deeper into CRM.
The research giant unveils five predictions for business intelligence in 2009.
Your sales execs are not using the tools you give them to maximize their results and the performance of your company.
How we handle the bad times can reflect well on us in the long run.
When budgets are tight, it's your job to calm skittish customers and capture the few viable prospects. You can't be everywhere at once, so be where you're most effective.
Net Promoter Conference '09: Deliver an excellent customer experience, and riches are sure to follow.
A slew of enhancements mark the 16th update to Oracle's software-as-a-service CRM option, and comparisons to Salesforce.com abound.
A new report details deficiencies and opportunities for government agencies to connect with citizens.
IBM announces cloud-based services within LotusLive, plus integration with CRM players, social networking, and mobile applications.
On-the-go work processes carry risks along with rewards.
The provider of on-demand financial applications launches its Winter 2009 product.
Analysts say consolidation in the sales performance management market was expected -- but this particular deal comes as a surprise.
In yet another move to expand its workforce optimization offerings, Aspect Software acquires AIM Technologies.
MicroStrategy 9, the business intelligence company's first major release in nearly four years, boasts enhanced features and an increase in both scalability and flexibility.
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