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Articles: Integration
Inaugural partners provide integrated cloud applications that expand the Five9 solution.
Invoca adds Google AdWords integration to connect calls and clicks across devices and channels.
Connectors for Microsoft Dynamics CRM, Oracle Knowledge, Lithium, YouTube help customer support organizations scale call center operations and increase case deflection
Partners and customers are lined up to bring the supercomputer into the contact center.
The two firms will partner to deliver PaaS business intelligence and big data analytics solution for Amazon Web Services.
Adaptiv.io offers integrations with Google Analytics, Adobe Analytics, Localytics, Kahuna, and MixPanel.
Jive's external community solution enables companies to captivate and nurture key audiences; broadens integration with Marketo.
Customers can now integrate disparate CRM, CMS, and DMP platforms.
RingCentral Connect Platform helps developers add voice, SMS, and other communication capabilities to any business application.
Mailflo is a Google Chrome add-on that allows team managers to create tasks based on customer email, assign them to team members, and have an ongoing overview of their progress.
Yardi Senior CRM is integrated with the full Yardi Senior Living Suite and features sales, marketing, and mobility tools.
Partnership provides Lattice customers with insights to predict the buyer's journey and improve account-based marketing
Being able to find the right agent at the right time means a better customer experience. (Featured on SmartCustomerService.com.)
Merkle to integrate its Customer Relationship Marketing solution with Adobe Marketing Cloud.
Marketo has been badged as an audience onboarding technology partner in the Facebook Marketing Partner Program.
Tinderbox Pitch enables sales teams to automate slide selection and personalize sales proposals.
The integration extends Telmetrics Call Attribution Suite and incorporates calls for campaign optimization.
The partnership delivers cloud contact center, workforce optimization, and network connectivity solutions.
The integration will enable midmarket companies to provide SMBs with more centralized customer views.
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