SMS and drag-and-drop targeting capabilities enable enterprise marketers to easily create effective campaigns that leverage rich social, behavioral and profile data.
CRM Featured Articles,
Posted 06 Jun 2012
Caller First Analytics and location-based dashboards let users view call center data on the go.
CRM Featured Articles,
Posted 05 Jun 2012
The SaaS-based solution suite enables unified customer communications and contact center technology.
CRM Featured Articles,
Posted 04 Jun 2012
The company also launches a Facebook app directory to make it easier for users to add more functionality to their pages.
CRM Featured Articles,
Posted 31 May 2012
Webtrends Advanced Analytics is now certified for integration with SAP applications to provide rich insights into campaign effectiveness, commerce, and online customer service.
CRM Featured Articles,
Posted 30 May 2012
The mobile marketing firm's API lets companies communicate with customers via in-app messages.
CRM Featured Articles,
Posted 30 May 2012
The company is bringing its big data integration and big data quality solutions to the EMC Greenplum platforms.
CRM Featured Articles,
Posted 24 May 2012
StrongMail is enhancing its cross-channel capabilities via integration with Velti's technology platform for mobile campaigns and two-way messaging.
CRM Featured Articles,
Posted 24 May 2012
Marketers can add a social word-of-mouth boost to all campaigns, create social promotions, and identify key social influencers to determine their impact on business results.
CRM Featured Articles,
Posted 24 May 2012
The ONE Correspond for Salesforce social enterprise app boosts customer service, sales, and marketing communications with personalized interactivity and enterprise mobility.
CRM Featured Articles,
Posted 22 May 2012
Two-way integration allows users to access data between Microsoft Dynamics CRM and Zendesk.
CRM Featured Articles,
Posted 22 May 2012
GoECart 360 is an integrated SaaS solution that combines an advanced ecommerce platform with multichannel order management, inventory management, fulfillment, CRM, and more.
CRM Featured Articles,
Posted 22 May 2012
The pairing allows companies to bring customer experience and sales force automation together in the cloud.
CRM Featured Articles,
Posted 17 May 2012
Engine Yard adds social rewards to customer support community powered by Zendesk.
CRM Featured Articles,
Posted 16 May 2012
SAP adds critical components to SuccessFactors suite to boost its cloud offerings.
CRM Featured Articles,
Posted 15 May 2012
Technology automates the transfer from end-of-life IVR systems to new platforms.
CRM Featured Articles,
Posted 09 May 2012
Updates to security and analytics include new permissions rules, recording integrations, and active directory enhancements.
CRM Featured Articles,
Posted 09 May 2012
C3 becomes first in the BPO industry with advanced capabilities to manage social media conversations.
CRM Featured Articles,
Posted 02 May 2012
BI platform integrates with VMware's Cloud Foundry open-source platform-as-a-service offering.
CRM Featured Articles,
Posted 02 May 2012
|