IntelliResponse's virtual agent technology is now integrated with the Salesforce1 Service Cloud.
CRM Across the Wire,
Posted 20 Feb 2014
Social relationship platform now serves 50 percent of Fortune 500.
CRM Featured News,
Posted 20 Feb 2014
ShoreTel for Salesforce and ShoreTel Sky for Salesforce, integrating Salesforce.com applications and the ShoreTel phone systems, ShoreTel Workgroups, and ShoreTel Sky Contact Center.
CRM Across the Wire,
Posted 18 Feb 2014
Vocalcom Mobile connects customers with self-service and customer support through their mobile devices.
CRM Across the Wire,
Posted 14 Feb 2014
The integration of RingLead to Gmail automatically adds contact information to sales and leads in Salesforce.
CRM Across the Wire,
Posted 14 Feb 2014
Vertically oriented services will combine experts across disciplines.
CRM Featured News,
Posted 13 Feb 2014
Customer service and IT support staff now can connect to a customer screen from within a Zendesk ticket via TeamViewer.
CRM Across the Wire,
Posted 12 Feb 2014
Users can speed up analysis by accessing their data directly or with data virtualization.
CRM Featured News,
Posted 11 Feb 2014
The new version of JiveX features connectors into marketing automation and CRM software.
CRM Across the Wire,
Posted 10 Feb 2014
PowerSocial Users can post and monitor Twitter and LinkedIn messages directly from Microsoft Dynamics CRM.
CRM Across the Wire,
Posted 10 Feb 2014
With the integration between Zingaya and Bright Pattern's ServicePattern, Web site visitors can connect to salespeople with one click.
CRM Across the Wire,
Posted 10 Feb 2014
Move beyond cost reduction to a strategic partnership.
Viewpoints,
Posted 07 Feb 2014
8x8 Virtual Contact Center offers instant multichannel integration with Zendesk software.
CRM Across the Wire,
Posted 06 Feb 2014
Cirrus Insight brings Pardot and Hubspot marketing automation intelligence into users' Gmail inboxes.
CRM Across the Wire,
Posted 06 Feb 2014
The latest updates from Front Row Solutions integrates its CRM app with major email calendars.
CRM Across the Wire,
Posted 03 Feb 2014
The new Excel Add-in for Salesnet CRM will be available for preview Feb. 17.
CRM Across the Wire,
Posted 03 Feb 2014
Online retailers gain new customers and drive sales with limited-time offerings.
Insight,
Posted 01 Feb 2014
Customer service and accounting applications can be accessed from within Gmail.
CRM Featured News,
Posted 31 Jan 2014
Consumer Insights aggregates customer data from other Gigya products to create a single profile.
CRM Across the Wire,
Posted 31 Jan 2014
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