The features in the company's Spring '09 release aim squarely at its target market, says one industry analyst.
CRM Featured News,
Posted 29 Apr 2009
RightNow Technologies unveils high-security software-as-a-service capabilities compliant with the Department of Defense's standards.
CRM Featured News,
Posted 29 Apr 2009
Expectations are high for the new administration, and even with the first "President 2.0" in office, government Web sites are slow to change.
CRM Featured News,
Posted 28 Apr 2009
Social media has only just taken off, says Forrester analyst Jeremiah Owyang -- and his "Future of the Social Web" report says social networks and marketers will have to change their strategies. "Bad things will happen," he says.
CRM Featured News,
Posted 27 Apr 2009
Demonstrate the value of marketing.
Viewpoints,
Posted 27 Apr 2009
With the release of Centricity 9.7, Envision Telephony extends tagging capabilities to all its customers.
CRM Featured News,
Posted 24 Apr 2009
With its latest edition, the software-as-a-service business intelligence vendor touts usability over features.
CRM Featured News,
Posted 24 Apr 2009
In a transaction valued at $7.4 billion, Big Red scoops up the software-and-services provider after Sun's failed negotiations with IBM.
CRM Featured News,
Posted 20 Apr 2009
Navigate the downturn by investing in customer relationships.
Viewpoints,
Posted 20 Apr 2009
Webtrends and Radian6 are the latest vendors to partner up for companies hoping to monitor and respond to online conversations.
CRM Featured News,
Posted 16 Apr 2009
Automation, optimization, integration -- all critical to effective marketing, and all require technological involvement. Too bad the relationship between the two still has a few bugs.
CRM Featured News,
Posted 14 Apr 2009
"What marketing really needs to be doing is driving business," says a CMO Council executive.
CRM Featured News,
Posted 14 Apr 2009
The deal -- valued at $20 million -- looks to help Consona extend its reach into target markets.
CRM Featured News,
Posted 10 Apr 2009
The MDM vendor releases a new application to empower business issues with data management.
CRM Featured News,
Posted 09 Apr 2009
Software spending among small and midsize businesses is now expected to grow at an annual rate of 6 percent during the next five years -- with software-as-a-service leading the charge.
CRM Featured News,
Posted 09 Apr 2009
In the Age of the Customer, customers demand attention.
Viewpoints,
Posted 08 Apr 2009
Cloudforce London '09: The popular on-demand provider introduces a free version of its mobile CRM access package -- after all, one executive says, "cloud applications make mobility possible."
CRM Featured News,
Posted 07 Apr 2009
The vendor updates its software for data mining and text analytics, ditching the "Clementine" brand name for "PASW," an acronym for "predictive analytics software."
CRM Featured News,
Posted 06 Apr 2009
Customer strategists' service and support options are rapidly multiplying.
Front Office,
Posted 06 Apr 2009
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