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Articles: Integration
Cloudforce Tour: Customer service in the cloud gets Twitter integration.
Strong and weak ties reveal who your real partners are.
The company's new offering is the first major release since it acquired Envox Worldwide in October 2008.
At online-auction site eBay, ProStores opens PowerReviews Express to its 40,000 small and midsized merchants.
Magic Quadrant for BPM Suites '09: Established players continue to thrive as the space continues to evolve.
The release of beamME Pro strives to add more intelligence and simplicity to the electronic exchange of contact information.
A new Gartner study finds the state of CRM in 2000 can predict its look in 2020.
The company data provider focuses on bringing more intelligent data to the midmarket.
Datamonitor examines the five key trends shaping the outsourcing market this year.
Gartner Wireless Summit '09: Other gee-whiz technologies may not be far behind.
Microsoft Convergence '09: A focus on people, process, and an integrated ecosystem is what's needed for businesses expecting to survive this turbulent economy.
Gartner Business Intelligence Summit '09: Industry experts weigh in on aligning BI initiatives with business strategy.
Gartner Wireless Summit '09: More than anything else, consumers want time- and location-sensitive information.
The release targets global expansion and cost savings -- two compelling attributes, says one industry analyst.
Gartner Business Intelligence Summit '09: BI remains a top priority, but one that often conflicts with reality.
With its latest release of Insights, the community platform provider establishes metrics and methodology to show the health of communities.
Online self-service portals can become high-performance growth engines amid challenging economic times.
The marketing automation vendor's latest release focuses on usability and that human touch.
On-demand billing vendor Zuora takes its Z-Commerce platform to the social networking cloud.
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