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Articles: Integration
The open-source provider's new release -- with more than 300 enhancements -- looks to dig deeper into CRM.
The research giant unveils five predictions for business intelligence in 2009.
Your sales execs are not using the tools you give them to maximize their results and the performance of your company.
How we handle the bad times can reflect well on us in the long run.
When budgets are tight, it's your job to calm skittish customers and capture the few viable prospects. You can't be everywhere at once, so be where you're most effective.
Net Promoter Conference '09: Deliver an excellent customer experience, and riches are sure to follow.
A slew of enhancements mark the 16th update to Oracle's software-as-a-service CRM option, and comparisons to Salesforce.com abound.
A new report details deficiencies and opportunities for government agencies to connect with citizens.
IBM announces cloud-based services within LotusLive, plus integration with CRM players, social networking, and mobile applications.
On-the-go work processes carry risks along with rewards.
The provider of on-demand financial applications launches its Winter 2009 product.
Analysts say consolidation in the sales performance management market was expected -- but this particular deal comes as a surprise.
In yet another move to expand its workforce optimization offerings, Aspect Software acquires AIM Technologies.
MicroStrategy 9, the business intelligence company's first major release in nearly four years, boasts enhanced features and an increase in both scalability and flexibility.
The company's ClickContact offering enables service providers to turn communication into customer satisfaction.
Dynamic documents extend the lifespan of your work.
NRF Annual '09: Petsmart and Urban Outfitters weigh in on what retailers must do with the horror of 2008 behind them and projections of a difficult 2009 ahead.
The verticalized solutions aim to improve the customer experience and employee productivity.
The provider of professional services automation -- now a NetSuite company -- announces closer integration with Salesforce.com.
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