Enhancements include visual guides through business processes, Yammer and Skype integrations, and Microsoft Office tie-ins.
Daily News,
Posted 04 Dec 2012
The integration offers customers a choice of cloud platforms.
Daily News,
Posted 04 Dec 2012
Why fusion marketing is the future of advertising.
Insight,
Posted 01 Dec 2012
Dreamforce 2012 draws 90,000 attendees, features a multitude of product updates.
Insight,
Posted 01 Dec 2012
The newest version features email integration and theming.
Daily News,
Posted 29 Nov 2012
CallCopy's WFO and call recording apps let VSI users tap into valuable customer insights and improve agent performance.
Daily News,
Posted 28 Nov 2012
Cisco contact centers benefit from Altitude uCI advanced campaign management and smart desktop to accelerate results
Daily News,
Posted 28 Nov 2012
Social CRM software's users can now view data and updates from within their contact records to build better connections more quickly.
Daily News,
Posted 26 Nov 2012
Company calls release most "comprehensive" since InQuira acquisition.
Daily News,
Posted 20 Nov 2012
Alliance will drive customer service support for e-commerce sites.
Daily News,
Posted 15 Nov 2012
Partnership leverages Klipfolio's Web-based dashboard with Insights from Flat Creek's business intelligence expertise to meet the data challenges facing today's enterprises.
Daily News,
Posted 14 Nov 2012
SAP 360 Customer solution leverages in-memory computing, cloud, mobility, and collaboration tools.
Daily News,
Posted 13 Nov 2012
Demandbase Company Targeted Advertising is now available within Eloqua's marketing automation solution.
Daily News,
Posted 08 Nov 2012
The integration allows customers of both companies to draw insight on customer engagements and better target marketing messages.
Daily News,
Posted 07 Nov 2012
Nucleus Research's Value Matrix highlights new functionality and integration capabilities.
Daily News,
Posted 06 Nov 2012
ZCC 6.2 includes tighter integration with Microsoft Lync.
Daily News,
Posted 06 Nov 2012
Customers get joint access to Spaces by Moxie and Microsoft Dynamics CRM.
Daily News,
Posted 05 Nov 2012
An integrated strategy embraces the voice of the customer.
Viewpoints,
Posted 02 Nov 2012
The framework links Marketo software to other applications.
Daily News,
Posted 01 Nov 2012
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