Gartner report shows the Wonder of Walldorf still on top—but a lawsuit and other troubles loom.
Insight,
Posted 01 Oct 2008
Five nines of semantic foolishness, at your service.
Pint of View,
Posted 01 Oct 2008
New solutions continue to make an impact inside and outside the contact center.
Scouting Report,
Posted 01 Oct 2008
One "s" stands for "service"—so provide some.
The Tipping Point,
Posted 01 Oct 2008
Data Integration Magic Quadrant '08: Informatica and SAP-Business Objects join Big Blue as the leading integrators.
Daily News,
Posted 30 Sep 2008
Oracle OpenWorld '08: The vendor introduces and expands Social CRM applications and an initiative to integrate social networking with CRM.
Daily News,
Posted 29 Sep 2008
The relationship management vendor unveiled Customer Service Manager 5.0 to help streamline processes in a telecommunications market growing in complexity.
Daily News,
Posted 26 Sep 2008
Advertising Week NY '08: While television attracted the most viewers during the Olympics, the CEO of NBC Universal gives online media medals of its own.
Daily News,
Posted 25 Sep 2008
Oracle OpenWorld '08: Partnering with HP and Intel, the software giant introduces not one but two servers.
Daily News,
Posted 24 Sep 2008
Oracle OpenWorld '08: Intel's CEO addresses the fast-paced world of computing, an extended commitment with Oracle, and Green IT.
Daily News,
Posted 23 Sep 2008
A new Event Manager module aims to take the 'manual' out of manual labor.
Daily News,
Posted 23 Sep 2008
Oracle OpenWorld '08: The vendor kicks off its annual conference with a Monday keynote filled with a laundry list of announcements, strategies, and roadmaps.
Daily News,
Posted 22 Sep 2008
Gartner Web Portals, Content & Collaboration Summit '08: An active and collaborative community involves taking liberties and setting limitations.
Daily News,
Posted 19 Sep 2008
destinationCRM Exclusive: The consultancy gathers its resources and expertise in software-as-a-service CRM -- and stresses that SaaS may not be right for everyone.
Daily News,
Posted 18 Sep 2008
Gartner Web Innovation Summit '08: Salesforce.com chairman and CEO weighs in on the evolving software landscape and his CRM company's monumental leap onto the platform.
Daily News,
Posted 17 Sep 2008
TreeHouse Interactive's channel management suite gets an overhaul in advance of integration with Oracle CRM On Demand.
Daily News,
Posted 17 Sep 2008
Gartner Web Innovation Summit '08: Computing on the Web today means community, collaboration, and consumerization.
Daily News,
Posted 16 Sep 2008
destinationCRM Exclusive: A hybrid solution from Aspect Software and Microsoft's Tellme subsidiary validates ongoing plans to deliver unified communications to the masses.
Daily News,
Posted 16 Sep 2008
SalesLogix version 7.5 offers extended Web access and customization features.
Daily News,
Posted 15 Sep 2008
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