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Articles: Integration
Brands can customize their Web sites for individual users.
EasyAsk for Hybris brings e-commerce search, navigation, and merchandising to Hybris' e-commerce platform.
Gamification introduces competition as a tool to increase employee productivity and motivation.
Scout Formulas allow businesses to increase customer success and trigger customer engagement with unique key performance indicators and rules.
ChannelAdvisor's 2014 Spring update enhances digital marketing, repricing, and fulfillment capabilities for online retailers.
Features include deeper integration with Saleforce.com, white labeling, and custom integration of APIs. (Featured on SmartCustomerService.com.)
The Open Text Experience Suite helps users manage media, Web, social, and interactive content.
Zendesk plans to integrate Zopim's live and proactive chat software with its customer service platform.
The technology partnership pairs social intelligence with customer insights.
New Backupify Restore function gives users a one-click cloud-to-cloud backup of Salesforce data.
New rewards, and individual and team challenges are among the NICE gamification enhancements.
Its acquisition of Market Metrix provides Clarabridge with enterprise feedback management, case management, and operational analytics.
CRM, marketing automation integration aligns demand generation with key sales activities
The partnership between Verve and RetailNext harnesses the combined power of mobile location-based targeting with in-store analytics.
D&B's improved D&B360 Connector offers faster, easier access to D&B business insight.
ReachSEO is designed to help SMBs increase visibility, leads, and ROI for their Web sites.
Nimble brings relationship insights and collaboration workflow for contacts to leading business productivity apps, including Gmail and Chrome browser.
Jaspersoft's new Extract, Transform, and Load (ETL) Expanded Big Data Edition lets users get more from big data.
The strategic acquisition of Customer Effective strengthens Hitachi's CRM capabilities and resources and position in the financial services industry.
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