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Articles: Integration
gUnify Salesforce Connector integrates Salesforce CRM information with BroadSoft's hosted unified communications platform and Google Chrome with IP connected devices.
New Gainsight Connect integration broadens the breadth of actionable customer data.
Badgeville for Communities adds gamification to internal employee and external customer communities.
First integrated call center operation of Watson could go live this year
MobiHelp will power in-app customer support.
The integration of 3CLogic's cloud-based contact center solution with Zendesk's customer service platform is expected to enhance the business processes for customers in the contact center space.
InMoment's new Experience Hub leverages customer experience data to help companies steer business decisions.
Profeatable's Firefly technology will be added to Pega's Build for Change platform.
Cegedim's life sciences-specific CRM solution provides a single platform that brings multiple channels together.
Marketing.AI's editorial calendar will allow users of Zendesk to plan all of the content required to support their customers.
Talend 5.5 allows developers to generate high-performance Hadoop code.
Automated text messaging via Twilio creates new possibilities for responsive marketing.
IBM launches SAP apps on Softlayer, opens a data center in Hong Kong, and updates Bluemix with DevOps.
New Shopify plugin targets eCommerce companies with complete sales and marketing suite.
Adobe is emerging as a key marketing player, but still has a way to go before competing with the top dogs.
Calabrio ONE workforce optimization suite and Avaya's Communications Server 1000 platform are now directly integrated.
Latest integration will allow users to manage and sync files between Salesforce and Google Drive.
3CLogic and Lime Light CRM join forces to provide marketers enhanced contact center performance with continuity-based processing and campaign management.
Lithium's plans for Klout include the Shared Value Network.
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