Logo
BodyBGTop
Articles: Integration
Version 11 continues along the path of "mobilizing the workforce" and introduces a new all-inclusive licensing option for SMBs.
In the first major move since its recent restructuring, the German giant makes a play for the Enterprise 2.0 space — and beyond.
Get customers involved in your decision-making with on-demand enterprise content management.
Search Engine Strategies '10: Avinash Kaushik's four tips for making your metrics matter.
With the launch of its ReadiMetrix product family, the on-demand BI vendor hopes to deliver "insights-as-a-service."
Integrate systems and share data to deliver a better, more-holistic customer experience.
Monitor your customer service operations — and improve the customer experience — with process analytics.
How interactive voice response helps CRM.
The latest launch from the enterprise feedback management vendor involves a flexible application toolkit, PowerPoint integrations, and more-intuitive designs.
Social media may be hot, but don't leave contact centers out in the cold.
Two months after rejecting a bid by CDC Software, customer experience management vendor Chordiant strikes a deal with a leader in the BPM space.
With InQuira OnDemand, the vendor debuts online versions of its Web Self-Service and Contact Center Solutions.
With Jive Ideation, the social business software provider integrates idea management into its portfolio.
Surveys and quality assurance are important, but how do your customers feel about their experience?
Don't just manage relationships—develop them.
Magic Quadrant for Contact Center Infrastructure '10: As the market weathers a second year of overall decline, Avaya now holds approximately half the global market share by revenue.
The upstart provider of collaboration solutions releases Socialtext 4.0, the latest edition of its enterprise social software platform.
With its February '10 release, the customer experience vendor deepens its social functions, bridges communities, and expands monitoring features.
Enhance CRM with online feedback analytics.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137   Next >>
 
Companies: Integration
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us