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Articles: Integration
Pipeline management and email tracking combine to boost sales win rates.
Frictionless email capture safeguards critical customer relationship history.
The partnership will extend the reach of Verint's workforce optimization solutions to enterprise contact centers.
Optimizely now powers connected customer experiences across the Web and now mobile apps.
Cloudwords' native integration with Oracle's user engagement platforms simplifies translation of content for multilingual audiences.
Nexus optimizes live support interactions to resolve more customer tech-support issues.
Integrations are designed to boost customer service capabilities while reducing support costs.
The partnership brings together data quality and master data management.
Lightning Connect is a real-time integration that unleashes the full power of the Salesforce1 Platform on data stored in legacy back-office systems.
Jacada Multi-Channel Agent Desktop for Avaya's Multi-Channel solution is designed as a lightweight agent desktop alternative for the current Avaya platform.
Latest integration lets users track email opens, save email to CRM, and manage customers from their iPads.
NewVoiceMedia's partnership with idio to transform sales and service performance.
The partnership will complement 3CLogic's advanced contact center platform with voice of the customer (VOC) analytics, training, and implementation.
Integration allows users to localize digital content in Sitecore.
Infosys will integrate Tableau Software's business analytics solutions.
Clicktools' Syncfrog brings intelligent data integration between CRM and other business systems.
ActionGrid focuses on enhancing Salesforce.com users' productivity with data management.
The direct integration of AccountingSuite with Zoho CRM removes barriers that have separated sales reps' CRM systems from sales, inventory, and accounting systems.
Digital Element works with Skyhook Wireless to create a mobile-centric IP targeting solution.
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